Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Excellent service
They handle claims quickly and accurately.
Insurer: ASPCA
By: Pamela
The Nationwide pet insurance coverage, ease of filing a claim, and speed of reimbursement exceeded my expectations.
I have had other pet health and/or accident insurance policies before, but the Nationwide pet insurance coverage is SO MUCH BETTER. My employer offered it as an optional coverage that I could sign up for and pay for through a payroll deduction, which was great, but I didn't have especially high expectations based upon past experience with another pet health insurer. I had adopted two beautiful siamese mix rescue kittens, and just before her first birthday, my eldest kitten attempted to jump up onto a railing (a pet sitter had recently moved a box near the railing she had been sitting on, but I removed it, thinking it was dangerous for her) in my second story loft, and my sweet angel fell onto a granite breakfast bar below, immediately breaking her ankle! The horror! I rushed her to an outstanding nearby emergency vet hospital and fortunately the break was right along a growth plate, but she was in a rigid splint for a while, with "cast" changes about every 10 days, then a soft cast. She healed perfectly and is back to her very athletic (though not so daredevil) and playful self, and I can't believe how easy the claim process was with Nationwide, and how quickly they reimbursed me. They really care about pets, and it's a pleasure to do business with them. Thank you, Nationwide!
Insurer: Nationwide
By: Margaret
Maybe speed things up a bit?
Really wish claims could be processed faster. I understand you have to confirm visits and the validity of a claim but the quicker, the better. I do, however, love how you can submit claims online to speed things up. Also, my monthly premiums have gone up SUBSTANTIALLY since I started with you all. It used to be around $50/mo and now it’s upwards of $79-ish/mo. Is it because I file too many claims? I am very loyal to your company and recommend you to EVERYONE I know who gets a new pet. My sister in law, Ashley Lewis of Lake Tahoe, CA put my info down as a reference/recommendation and I never received the amazon gift card.
Insurer: Nationwide
By: Alexandra
Thank you
Thank you for making the whole process so easy. You already have so much on your mind and your plate when your pet is sick, and the claim reimbursement process is quick and easy and the turnaround time is amazing
Insurer: Nationwide
By: Kristen
Very good service
Very good service, but a little slow processing claims.
Insurer: Pets Best
By: Sue
So nice not having a single worry
My cat Lilly started throwing up on a Saturday, and threw up about 8 times in a couple hours before we decided to take her to the emergency vet that night. They gave her fluids and an anti-nausea injection to see if things would pass, and she was good for about 48 hours. I came home on lunch from work that Tuesday and she was looking ill and not moving a lot and looking like she was going to throw up more, which she already had done that as well. We went back to the emergency vet and they did x-rays and found a foreign body in her stomach and suggested hospitalizing her overnight and giving her some GI drugs to help whatever it was to pass since it was unclear on the x-ray what it was. I called the next morning and they told me it had passed into her colon and the next time she used the litter box it should be gone! We were so happy. Throughout all of this though, it was so nice not having a single worry about the cost of what was happening and just being able to get her the best care at the emergency vet thanks to Pets Best Health Insurance. I have some costly bills in the past from before I had pet insurance and while it is always a worry when something is wrong with your pet, Pets Best takes the financial burden worries away and for that I am forever grateful to your company. Thank you so much!
Insurer: Pets Best
By: Lindsay
It was confusing at first
It was confusing at first why my claim wasn't processed. It wasn't clear that I had submitted an estimate receipt not the final invoice. If they had stated the differences it would have helped me.
Insurer: Pets Best
By: Christina
Quick and easy in all aspects
Everything was super easy filing a claim and this process was quick and easy in all aspects!
Insurer: Pets Best
By: Arthur
You are straightforward and open
You are straightforward and open and prompt on your response to our claims. Thank you!
Insurer: Trupanion
By: Franklin
Best Pet Insurance Ever!!!!
I wish my own health insurance was a easy and fast as filing a claim with Trupanion. The website makes it so simple to file a claim and the process is so fast. My dog had a tough surgery and Trupanion took the additional worry off my hands by making the claim painless.
Insurer: Trupanion
By: Kristen