Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Submitting a claim was easy and payment was prompt with no hassles
Nationwide took care of my claim quickly and efficiently. They paid 100% of the bill after my deductible. No complaints at all.
Insurer: Nationwide
By: Lizette
A bit pricey at times, but worth it in the end.
Like any other insurance it seems like you're paying for something that you don't need, but when a serious illness occurs it's nice to get some relief with the hefty bills. Never thought we'd hit the yearly deductible, but you never know. That said it's also nice to know there will be full coverage as more expenses are incurred.
Insurer: ASPCA
By: June
Put my mind at ease
After finding out Max needed to have 7 teeth pulled we were very concerned for him and also worried about the cost ( close to 2k). Nationwide paid a lot of the claim and we were left with a much more manageable payment. They paid really quickly and we were able to focus on Max’s recovery. I also submitted online through the app. So easy. Thanks Nationwide!
Insurer: Nationwide
By: Lisa
Izzy is doing really good
I am very pleased with my choice of Nationwide for Pet Insurance. My experience with them has been really good. The bills I turned in was processed promptly and I am excited to tell everyone who I chose for my pet coverage.
Insurer: Nationwide
By: Bevelry
Nationwide Pet Insurance is by far the best because they truly care about my pet.
There was no hassle with my claim, and the policy paperwork is pretty straightforward. I knew exactly what was covered, and the money I received as a result of filing the claim helped a great deal in the cost of Max's care. I appreciate all that Nationwide Pet Insurance does.
Insurer: Nationwide
By: Dana
Always there for us
We signed up with Nationwide when Brody came home. My experience with claims has been very good. Sending in the claims via e-mail is so simple and I always receive an immediate response. On line access to the Nationwide site has also been great.
Insurer: Nationwide
By: Ana
Excellent
Nationwide provides prompt, reliable service. We have only had great experiences with our claims.
Insurer: Nationwide
By: Michael
Turn around times on claims were so fast!
Everything has been great for me from claims to talking to customer service! Plus the turn around time for reimbursement has been so quick recently!
Insurer: Nationwide
By: Nicaela
Extremely slow process claims-almost criminal--but still taking my monthly payment. Literally took from March 18 to May 19.
My experience has been horrendous. I've had 6 letters saying my claim was in review, made 4 phone calls., had a call from a disrespectful investigator (Feb)--then suddenly in June received word that my claim was denied and a new claim would also be denied--because my dog had a pre-existing condition due to the first denial. All the time, paying on time automatically. Then suddenly getting these chase payments for smaller claims. Filed original claim for Athena in March 2018--heard in Feb 2019 from investigator--then denied May 2019--got notice of pre-existing condition. As a customer you are at the mercy of this company and its a shame that the communications process is truly broken. Very disappointed about the whole situation--but I still have claims I need paid--so I'm stuck. I've told everyone I know.
Insurer: Nationwide
By: Katharine