Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


July 02, 2019

Very good service

My claim was settled in a timely manner which I greatly appreciate.

Insurer: Nationwide

By: Kathy

Useful
July 02, 2019

Mostly satisfactory but wish reimbursement was more

Customer service was good, ease of filing claims good, response and turn around time of reimbursement was very good, my only complaint was I wish more was covered, I had to spend near $4000 from several visits and procedures, and about $2000 was covered so obviously I wish more was covered and there is a possibility I will have more claims....overall my dog coco is healed from one thing and doing better from a foreign object in throat that caused inflammation and mucus discharge, and will soon begin treating Cushing disease

Insurer: Nationwide

By: Mark

Useful
July 02, 2019

Awesome coverage!

So thankful for Nationwide Pet Insurance! They are fantastic in claims processing & followed up on my pet. Thank you for giving me peace of mind so that I csn provide great vet care for my dogs!

Insurer: Nationwide

By: Gisela

Useful
July 02, 2019

I don’t think often about my pet insurance (and that’s a good thing)

First claim went very smoothly, no issues. Was great.

Insurer: Nationwide

By: Paul

Useful
July 02, 2019

The best

I've been with Nationwide (previously VPI) about 18 years and they have NEVER let me down. Obstructions, knee surgeries, injuries, epilepsy, cancer.... they have covered it all. I will never go with another company.

Insurer: Nationwide

By: Lynn

Useful
July 02, 2019

Quick, efficient, human insurance could learn from you

The process is amazing. Fax your claim in, and usually within a week receive your payment. Human Insurance Companies, could learn from you. I always tell people to insure their pets with you.

Insurer: Nationwide

By: Rhonda

Useful
July 02, 2019

French Bulldog IVDD Surgery Covered!

Wasn't sure what to expect when getting pet insurance from Nationwide. Never have gotten it before, but got it for our French Bulldog when he was 1 years old. The price seemed fair at first, it started to rise and i started to question if it was even worth it after a few years, but a few months ago our French Bulldog started to have some pain in his neck. After many vet visits and seeing specialists, he ended up getting an MRI that revealed he had a hernated/ruptured disc in his neck and surgery was highly recommended before it gets worse which could lead to paralysis in his hind legs, loss of deep pain sensation, loss of bladder control, etc. We ended up opting for the surgery not knowing if it would be covered, and if it were covered, we weren't sure if it would be capped out at a certain amount. After filing the claim, which is one of the easiest processes i have seen, we were notified it was covered after about 3 weeks of review. At this point i will be keeping the pet insurance forever and would highly recommend Nationwide to friends and family.

Insurer: Nationwide

By: Andrew

Useful
July 02, 2019

No issues and fast response

They have fast response time, great communication and explanations. No issues with getting approved or any issues with payment. They cover chiro and acupuncture and so happy i have insurance on my pup! Last year they did raise my premium, but i think it is close to industry average...so hoping this year it doesn't raise by much.

Insurer: Figo

By: stacy

Useful
July 02, 2019

JUST DO IT!

Anyone who has pets knows their care can be expensive. Anyone who owns a BiG dog will tell you they are VERY expensive!! After having had operations on 2 Newfoundlands and 1 St. Bernard, we decided to get insurance for our newest Newfoundland members, Jazzy and Reggie. Sadly, Jazzy passed away 2 yrs ago after having numerous surgeries and condidtions requiring medicines that were astronomical in price. It was a terrific comfort to know that Healthy Paws was there to cover it all; never 'kicking' her off the plan. Reggie, 7 y/o was our most healthy Newfie until he was 4. Suddenly, his back legs were giving out. After xrays and an mri he was diagnosed with Wobbler's disease. Two herniated discs in his neck. He was operated on within a week of the diagnosis. The cost of just that surgery was over $10,000.00. Healthy paws was there for him (and us!). Reggie healed quicker than I thought possible and remained healthy until last year. After moving to another state he began having issues with his left leg. Ultimately, he had TPLO surgery Oct. '18; another $4,000.00. He recently became violently ill after having 2 doses of Carprofen after his tooth cleaning. Two nights in the hospital, $1,800.00. He had 2 molars that needed to be pulled or root canaled; $3,958.00. I submitted the invoice thinking they might pay for the anesthesia and blood tests. Healthy Paws paid the entire amount allowed! In the span of 7 months, I submitted over $10,000.00 again and they didn't blink an eye. Reggie, a.k.a, Cosmos Gift, meets many people daily, (often stopping traffic) bringing them smiles as he is the best Newfoundland ambassador. Everyone who tells me they own or want to own a giant breed dog, gets my lecture about care, cost and HEALTHY PAWS INSURANCE. I only wish Healthy Paws would get into the people insurance business! My praise may sound over the top; I assure you it's all true. Since my financial situation changed, they are even more important in my life.

Insurer: Healthy Paws

By: Kathaleen

Useful
July 02, 2019

I have had such an amazing experience with Nationwide pet insurance

The system of submitting claims is great and nationwide has been great at getting right back to me and has made the experience amazing

Insurer: Nationwide

By: Marc

Useful

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