Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


July 07, 2019

Couldn't get any easier

My dog has diabetes and is on insulin and several other medications. When I purchase the medications, I forward my receipt to pets best via email and receive reimbursement in a few days. The process couldn't get any easier.

Insurer: Pets Best

By: Beth

Useful
July 07, 2019

Pretty easy

My First time I thought it was pretty easy the only thing I didn't understand was why my 1 claim turned into two claims.

Insurer: Pets Best

By: Eva-Maria

Useful
July 07, 2019

Very helpful

I had several claims. I spoke with customer Service and they were very helpful. They sent me claim forms snail mail. The form was very easy for this old person to fill out. I included vet reports and invoices. I had email responses that my claim was received, was being processed, and subsequent updates, including that my check was mailed. I received the check and details of payment. Impressive!! Good experience.

Insurer: Pets Best

By: Linda

Useful
July 07, 2019

Clear explanation of benefits

I receive notification that our claim was received and then notified when process complete. Explanation for claim very well explained and then received my check extremely promptly. Claim was for a visit to vet for eye issue. Still had some deductible to pay and then Reimbursed for the remainder.

Insurer: Pets Best

By: Jennifer

Useful
July 07, 2019

Claims are handled professionally and very quickly.

Claims are handled professionally and very quickly.

Insurer: Trupanion

By: Don

Useful
July 07, 2019

Great customer service.

Easy to enter a claim online. Got response within 2 days. Fast payment.

Insurer: Trupanion

By: Richard

Useful
July 07, 2019

Great Pet Insurance

Easy to file claims and always a quick reply. I often wish my own health insurance was as easy as Trupanion.

Insurer: Trupanion

By: Erin

Useful
July 07, 2019

Forever grateful!!!

I'm so thankful for Trupanion. My fur baby needed surgery and the process was quick and painless! I'm truly very grateful that I was able to focus on healing my pup without the stress of paperwork or financial burden.

Insurer: Trupanion

By: Kerrie

Useful
July 07, 2019

Quick & Easy !

So quick and easy. My vet submitted claim on line, directly after my appointment. Had the check within a week!

Insurer: Trupanion

By: Laura

Useful
July 07, 2019

Thanks Trupanion!

The benefits of having Trupanion insurance for our Newfoundland far exceeded our expectations. We were always treated fairly and claims were paid promptly. Trupanion's customer service is truly exceptional.

Insurer: Trupanion

By: Samantha

Useful

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