Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Nationwide insurance claims
Nationwide (VPI) has provided good insurance coverage to our 3 dogs for over 10 years. I would like to share my opinion that your claim process could be improved by showing for EVERY amount not paid the reason why. That way, I wouldn’t have to call and ask. There are some z codes and explanations provided, but not always - I’ve had some big amounts not paid with no reason provided. Also, consider why doctor notes must be submitted for routine wellness. Also, consider raising the amount covered for dental - $100 is way too low based on what vets charge.
Insurer: Nationwide
By: Mia
No worries
When my dog recently got into the trash and ate potentially dangerous chicken bones, it was nice to be able to focus only on making sure he was ok and not "how am I going to pay for this?" The claims process was easy and I was reimbursed quickly.
Insurer: Nationwide
By: Alicia
Healthy Paws is the Best
After a recent dental cleaning I was advised that my dog Casper had several shaky teeth & a growth in his mouth. The Vet stated oral surgery & a biopsy was required.. Contacted Healthy Paws who stated that same was required by Vet & would be covered. The surgery was performed & all went well & Casper is now recoverd from the ordeal. Upon submission of invoice & med records my claim was quickly processed & a check was received within 2 weeks. I cannot thank Healthy Paws enough for their concern & expediated processing & Casper has also given you 5 woofs.
Insurer: Healthy Paws
By: Michael
After our doggie experienced a horrific injury the insurance paperwork was surprisingly minimal.
It took 8 months for our dog to heal from a horrid injury. Through it all the insurance company was always helpful. They paid for several procedures without delay.
Insurer: Nationwide
By: Michelle
Came through for us
My dog was diagnosed and treated for a behavioral condition. I wasn't really thinking about it being a covered benefit, therefore I didn't file the claim until a couple of months later. I wasn't really sure Pets Best would cover it. Filing the claim was very easy and it was covered within ten days. Halfway through PB notified me that they were experiencing a high volume of claims and that's why it took a few days longer. So happy they came through for us! Very pleased with Pets Best.
Insurer: Pets Best
By: Debbie
Offers direct deposit
I was notified of the claim status within a few days. Payment was directly deposited to my bank account very quickly . No waiting on the check to come through the mail or trip to the bank to deposit! And Tiger is fully recovered! WIN- WIN!
Insurer: Pets Best
By: Lisa
Processed in 2 days
I have two young bird dogs that I decided to cover after a total $2500.00 worth of injury's last year. This was my first claim, I already had downloaded the app and registered on the web sight. the process took less than 5 min and my claim was excepted, processed, and applied toward my deductible within 2 business days
Insurer: Pets Best
By: Brad
Let me know claim was delayed
claim was delayed, but I did eventually receive an email as to the cause of the delay, and it was internal. would be nice to get a heads up sooner in the process, but not a big issue.
Insurer: Pets Best
By: Andrei