Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


July 10, 2019

Quick and easy!!

Our little Sheltie has been fighting a UTI that won’t quit so we’ve had a few visits to the vet plus antibiotics, tests, etc. The cost mounts up. From submitting my claims to receiving payment on covered costs was less than a week from Nationwide - AMAZING and greatly appreciated!!

Insurer: Nationwide

By: Jim

Useful
July 10, 2019

Absolutely fantastic!

I looked into many insurance companies before signing up with aspca. My dog unfortunately has issues that require daily medication and frequent vet visits. ASPCA has been worth every penny. They process claims quickly and never give a hard time with coverage. It has been 4 years with them and I couldn’t be happier!

Insurer: ASPCA

By: Antonietta

Useful
July 10, 2019

Claims

Claim was handled great. It was processed quickly.

Insurer: Nationwide

By: Robert

Useful
July 10, 2019

Service good but reimbursement delayed

My experiences with customer service were very good. My questions were always answered and I was treated well. The claim reimbursement was fair and it was pretty easy to submit a claim. However, the reimbursement for my claims took a very long time. Some of my claims took up to 3 months to process for reimbursement. I went out of the way to make sure that the vets sent all the information Nationwide needed, and even after this was done the claims still took almost a month to complete. I felt like they were either ignored (one representative I spoke with said she didn't know why multiple of the claims hadn't been processed yet because they didn't even require complete medical records to close) or the influx of claims is too great for the amount of employees to handle in a reasonable time frame. Either way, I plan on continuing with Nationwide for a little longer, but if the processing time stays the same I will probably look for a different carrier.

Insurer: Nationwide

By: Taylor

Useful
July 10, 2019

Love this pet insurance!

I love everything about Nationwide pet insurance. The only reason I gave the ease of claiming a 9 is because my vet never include a diagnosis on the invoice. I put what was wrong or what he went to the vet for but sometimes it gets denied and I have to get the vet to send additional information.

Insurer: Nationwide

By: Lisa

Useful
July 10, 2019

Top Notch Pet insurance

Nationwide is the best pet insurance Customer service is always friendly and knowledgeable and claims are fast and no nonsense

Insurer: Nationwide

By: Paula

Useful
July 10, 2019

Excellent customer service!

Dulce is doing well, and I am so thankful for the insurance we have with you. My claim was handled quickly and efficiently. I would definitely recommend this insurance to others for their pets.

Insurer: Nationwide

By: Kathleen

Useful
July 10, 2019

Pays quick

Pets Best pays claim in quick manner.

Insurer: Pets Best

By: Sandra

Useful
July 10, 2019

Best animal insurance

The whole claim process was very easy. PestsBest updated on the status of the claim and it was processed in a week. Best animal insurance.

Insurer: Pets Best

By: David

Useful
July 10, 2019

It was easy to upload my files

It was easy to upload my files to submit. I heard back from my claim in a timely manner. The direct deposit was also timely. Overall great experience.

Insurer: Pets Best

By: Richard

Useful

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