Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,674 total
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Always positive
I've had to put in a few claims in the past for my cat and the process has always been positive.
Insurer: Pets Best
By: Terri
Paid as expected
I had saved up several months of receipts from vet bills and submitted them all at once. The process was easy and the insurance paid on exactly what was expected.
Insurer: Pets Best
By: Courtney
Impressed by notifications
Marina is asthmatic and has a partially collapsed lung, so she needs two medications daily. Each one is almost $100, so it can add up. I submitted all of my receipts so far in 2019 and was reimbursed the following week. She also had a cavity and needed dental work. This procedure was not covered by the illness plan I chose in order to keep the premium costs down. I was hoping the cavity might qualify, but it didn't as was explained on the detailed reimbursement forms I received. The reimbursement was delayed because of the 4th of July holiday and I was notified on the day I would have normally been reimbursed. The delay only amounted to a day or two, but it was very impressive that I was notified.
Insurer: Pets Best
By: Julia
Prompt Service
Vet's office helped a lot in processing. I received a check from Trupanion promptly with email updates during the process. Greatly appreciated.
Insurer: Trupanion
By: Joanna
MP
Claims are always reviewed timely and paid timely
Insurer: Trupanion
By: Michele
Fast, easy service.
Easy to place a claim and very fast response. I also very much appreciated the expression of sympathy by Trupanion at the passing of our beloved pet, Buddy. Thank you.
Insurer: Trupanion
By: Karen
Quick and Easy!
Quick and easy all done though our veterinarian!
Insurer: Trupanion
By: Edie