Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Very happy with our insurance
We have had ASPCA insurance on our dogs for years, and we are very happy with the coverage, reimbursement time, and how kind their employees are. They even call sometimes to ask how they are doing after major surgery.
Insurer: ASPCA
By: Ann
Thanks Healthypaws!
I purchased healthypaws' insurance for both of my cats and the insurance helped me a lot when we experiencing emergency situations! The coverage are clear and responses are quick. We can take actions and treatments immediately and don't need to worry about money. It's necessary to purchase insurance for these special emergency circumstances and I highly recommend my cat furriends to consider healthypaws. Thanks!
Insurer: Healthy Paws
By: April
Happy to have Nation-wide
I'm happy with the insurance so far, it has covered some important expenses we've had and that's been a great relief.
Insurer: Nationwide
By: Gloriana
Great insurance service!
The forms are easy to complete. You will receive a prompt email stating the form has been received. It does however take 2-3 weeks to hear back with an updated email about your claim. You then receive your reimbursement in the mail which in 2019 you would think an automated electronic funds transfer could be possible.
Insurer: Nationwide
By: Nadine
Pleased with Nationwide so far!
This is the first time I have ever had pet insurance. With a Great Dane I knew I might be facing some issues but never can be sure. I have been pleased so far with coverage and promptness looking at claims
Insurer: Nationwide
By: Valerie
Claim review
The customer service reps are friendly enough, but I'm very frustrated with the amount of time it's taking to review a claim for a condition that was CLEARLY not pre-existing. I filed my initial claim back in April and since then I've only gotten letters stating that more time is needed. At one point Nationwide said they needed to see paperwork from my "four other vets." Knowing I do not have 5 vets I looked at my records and noticed that they took the legal name of a shot clinic (the 4Pets Clinic) to mean that I was seeing other vets. A simple and hilarious error, but not one that should still be unresolved 3 months after filing a claim! My wellness claims have been processed very timely. It's just the injury claim that is taking a suspiciously long time.
Insurer: Nationwide
By: S
everyone I have ever talked to is most helpful and want the best for your animal
I have been with this pet insurance for a long time It is easy to get claims in and easy to get payment in my hands You have been a big help to me and my pups Vet bills are expensive and I want the best for my dogs so pet insurance from ASPCA helps me get the best care without going broke Thank you Joanne Dean owners of Peggy-Sue,Lily-Mango and Dixie
Insurer: ASPCA
By: Joanne
Grest Service
I can not say enough about how good the ASPCA Pet Insurance and their employees. My small Brandy was attacked by a larger dog a month ago and they have paid each and every claim and have called to just check on her. To me that tells you what kind of people they are. Animal Lovers!!
Insurer: ASPCA
By: RuthAnn
Excellent Service
Once my deductible was payment.... payments for my claim came with a 2 weeks.... Very easy Fax info and payment received with constant updates on my filing and payments issued..Great Service
Insurer: Nationwide
By: Jo
Great Service
Service is very good. Claims are processed pretty quick and the on line makes it easy to see what's going on.
Insurer: Nationwide
By: Clarice