Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


July 23, 2019

they came through

At the begining of June our cat Molly got very sick, to the point where my wife and I started to wonder it was time to put her to sleep. Fortunately, after extensive tests and a variety of procedures and medicines, she improved to the point where she is back to old self. Of course, all this medical care carried a hefty price tag. Within a week, ASPCA processed our claim and paid back the bulk of the cost of Molly's care.

Insurer: ASPCA

By: Ben

Useful
Verified July 23, 2019

Awesome!!

Now that vet offices can submit claims on-line, the service is just like processing human health and dental claims; easy and quick with direct deposit within 24-48 hours. Has been a great benefit to us making health decisions for our dog knowing that his insurance covers most of his expenses especially the cruciate surgery. Well worth the premium for those unknown and unexpected illnesses or injuries. It does happen.

Insurer: Trupanion

By: Sue

Useful
July 23, 2019

Hope you never need it...

but if your dog does fall ill, insurance is a must. Nationwide has been great with our recent claims. Fast courteous service.

Insurer: Nationwide

By: Elizabeth

Useful
July 23, 2019

I wish Human Insurance was this Great!

I originally signed up for pet insurance as a back-up in case of emergencies and frankly not expecting it to be much help. I was wrong! We were in a situation where our 6 month old goldendoodle just stopped acting like himself - he wouldn't eat or play with us and just wanted to sleep. We took him to our vet who gave him some meds and new food and said if he did not feel better to take him to an emergency vet. After a couple of more days, we did just that. The emergency vet we took him to was great, but not cheap. They had him for observation for several hours before calling and requesting to keep him overnight, during which I asked the price of that and my eyes widened up... I immediately called Healthy Paws and asked if it would be covered, and though the rep couldn't comment on our specific situation, she said all emergency coverage is covered (90% on our plan) outside of exam fees once the deductible is met, so we decided to have the vet keep him. He is now acting good as new (for better or worse!) and I'm glad we did it. When it came to submit the claim, it was a breeze. A simple pic of the bill uploaded on the app and the approval came the next week, and the check reimbursement came 2 days later. Wow! I was worried, as with human insurance, than insurance is a scam/not reliable and am so thankful to be proven wrong. All of my future pets will have Healthy Paws and I will recommend it to any and everyone. Thank you, Healthy Paws!!

Insurer: Healthy Paws

By: Drew

Useful
Verified July 23, 2019

Because of Trupanion I can give my dog the care that he needs. Thank you Trupanion

With the health issues my dog has been having he has been to the Vet quite a bit. Thanks to Trupanion I have been able to afford it. The claims are easy and fast.

Insurer: Trupanion

By: Sandy

Useful
July 23, 2019

This was the easiest Insurance claim and the Friendliest people I have worked with

When I called concerning my Pet Buddy, the people at ASPCA were so friendly and concerned and made every so easy to file my claim. I was devastated when I had to pay out over $1100 for his Vet bill but they were there to reimburse me almost $800 of that, after my deductible. No problem, in a very short time the money was back in my checking account. I am so glad I have this insurance. I checked a lot of Pet Insurances before I chose this one and now I am very Happy with my choice. I got a call shortly afterwards checking on how Buddy was doing and to make sure everything was fine and to see if there was anything else they could do for me. Absolutely wonderful.

Insurer: ASPCA

By: Mary

Useful
July 23, 2019

Wellness coverage

I submitted a wellness claim through the app and it was extremely easy. There was no paperwork involved, I simply scanned a pic into the app to submit the receipt from the vet. My claim was processed very quickly, and I was updated every step of the way.

Insurer: Embrace

By: Danielle

Useful
July 23, 2019

Thank you nationwide!

Thank you so much for allowing me to provide my babies with the best medical care. Claims are easy, fast and reimbursed in a timely manner. I appreciate you!

Insurer: Nationwide

By: Rehana

Useful
July 23, 2019

One less stress to worry about

The website is easy to understand and navigate when submitting a claim because Nationwide does not want to add to the worry and stress when dealing with a highly beloved pet named Mr. Puppers. Thank you and keep up the hard work you all do there.

Insurer: Nationwide

By: Casandra

Useful
July 23, 2019

Piece of Mind!

I am so glad and grateful i have this insurance. You all are prompt with payment and it is greatly appreciated. I shopped around before i decided to go with insurance for my Lexie and Nationwide is by far the best pet insurance out there. i always joke and say my Lexie has better insurance than i do!! Lexie is much better now and i appreciate the email you sent checking up on her.

Insurer: Nationwide

By: VIOLET

Useful

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