Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


August 17, 2019

Easy process

My pup had a visit to the vet because she wasn't feeling well and I submitted the claim to go towards my deductible. It's such an easy process even someone who is not tech savvy could do it. They respond to let you know it was received and they also keep you informed of it is taking longer then expected to process. Which I have found it still to be within the timeframe they give.

Insurer: Pets Best

By: Jennifer

Useful
August 17, 2019

Easy to file claims online

I found the claims filing process to be very easy to complete online, and Pets Best responded via email very quickly.

Insurer: Pets Best

By: Karen

Useful
August 17, 2019

Easy to file claims online

I found the claims filing process to be very easy to complete online, and Pets Best responded via email very quickly.

Insurer: Pets Best

By: Karen

Useful
August 17, 2019

Rapid claim processing; responsive staff

My claim was processed quickly and professionally. When I had questions, employees answered them promptly. Many people have told me that pet insurance is a rip-off. Perhaps most of the plans are, but not Trupanion. This has been money well spent.

Insurer: Trupanion

By: Lynne

Useful
August 17, 2019

Speedy Claims Processing

Very speedy claims processing and payment no more than 1 week between submitting the claim and receiving the reimbursement via ACH.

Insurer: Trupanion

By: Edward

Useful
August 17, 2019

They are always there when I need them.

They are always there when I need them. Fast and easy claim process.

Insurer: Trupanion

By: Kathleen

Useful
August 17, 2019

First Claim

The claim filing process was very easy. I knew that I would not be reimbursed because I had not met my deductible yet, but filed anyway in the even that my pet needed further treatment and the bill ended up being much larger.

Insurer: Trupanion

By: Misty

Useful
August 17, 2019

Love them

LOVE Trupanion. I had older dogs on VPI and they were the worst. Trupanion processes so much faster.

Insurer: Trupanion

By: Carol

Useful
August 17, 2019

Trupanion Claim experience

I love that the claim can be processed by the vet office right while I stand there. You respond immediately and I know before I leave the office what portion of the claim can be covered. So easy and so convenient.

Insurer: Trupanion

By: Jeanne

Useful
August 17, 2019

Claims take too long.

the time to get a claim reviewed and taken care of is ridiculous. It took over a month both times I have submitted a claim.

Insurer: Trupanion

By: Karin

Useful

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