Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I purchased my policy on the basis of rosy promises of the agent and after reading these reviews. I was very forthcoming about my dog's pre existing condition. My vet's invoice was very clear about which portion was attributable to the pre-existing condition. But Nationwide is trying to attribute every other line item to the ore-existing condition, including standard post neutering pain medication. They also couldn't be bothered to reach out to my vet for medical records. I
Insurer: Nationwide
By: Lourdes
Best Pet Insurance
I found a black mass above my dog's gum line. I took him to the vet and he couldn't tell what it was until he removed it. Thank God, it turned out to be a benign mass. The vet's office turned in the iinsurance claim, I received an email from Nationwide saying they were going to review the claim and a month after, I received notice the claim was going to be paid, not in full but substantially, Thank you so much, Nationwide! I have told my other pet owner friends about this experience!
Insurer: Nationwide
By: Belle
Appreciate the ease of making a claim and coverage
So far, the coverage has been great, and making claims have been easy. So far, so good!
Insurer: Nationwide
By: Clay
Love the ease of reimbursement but takes a while to receive
I appreciate that the vet can send out the claim for doc visits, tests, and meds; that all I need to do is ask. However, wish the turn around time for obtaining reimbursement was a little more faster.
Insurer: Nationwide
By: Tricia
I didn’t realize ER Overnight monitoring wasn’t included or that there is an Annual CAP
I could be wrong but I’ve been extremely busy lately. I didn’t know that part of the bill was not covered. You receive a 10 for claims being paid quickly
Insurer: Nationwide
By: Linda
Getting pet insurance for my older dog has been a literal life-saver
My elderly dog has been experiencing some significant health issues. I would not have been able to get him the best treatment possible without Nationwide. My pup means the world to me and it means the world to know that Nationwide has my back with his medical coverage.
Insurer: Nationwide
By: Casey
Very fair dealings
I get reimbursed for everything that is covered under the policy once I have met my deductible with no argument. Processing times could be faster, but that is my biggest complaint.
Insurer: Nationwide
By: Casey
Very pleased
I am very pleased with the ASPCA pet insurance I have for both of my dogs. I had issues before when the plans were based on reasonable and customary rates which created far too low of reimbursements, but the the insurer listened to their customers and all plans are now based on the billed amount, making it much clearer for you to know what to expect when you seek treatment from a vet. Claims are handled quickly and easily. Customer service is top notch. I recommend them to all my pet owning friends!
Insurer: ASPCA
By: Clay
no issues, good servive, prompt reimbersment
no issues, good servive, prompt reimbersment
Insurer: Nationwide
By: william
Easy to submit claims, pays quickly
I love our pet insurance coverage with Nationwide. The process for submitting claims is very easy and the reimbursements are paid extremely quickly! They communicate clearly all the way through the process and have been great to work with. I would definitely recommend Nationwide to any pet owners.
Insurer: Nationwide
By: Sheri