Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


September 05, 2019

Best Choice

I have 3 GSMD and Nationwide has always been diligent in processing claims. They're fair if you have questions and it's easy to file.

Insurer: Nationwide

By: Arturo

Useful
September 05, 2019

A sick pet’s best friend

Thanks for your help. When ever I file a claim with your company, you guys always come through. My best friend and I appreciate you.

Insurer: Nationwide

By: Michael

Useful
September 05, 2019

Somewhat clunky process, but easy enough to file a claim

The online portal is a little tricky to use and the steps for creating a claim online are at times contradictory. That said, once I figured out where to go it was easy to submit a claim. The payment back was quick and the explanation of benefits is easy to understand.

Insurer: Nationwide

By: Peter

Useful
September 05, 2019

Awesome Service

I have nothing but positive things to say about Nationwide Pet insurance so far. They have been prompt and great for handling all of the needs of my Dog so far.

Insurer: Nationwide

By: Julia

Useful
September 05, 2019

Awesome

I've been using Nationwide Pet Insurance for almost 2 years and it has made a huge difference in our pet's health. Our cat, Pagoda, had a spell of issues in the last year and with Nationwide, we were able to get him the care he needs to keep him going. Huge relief! We recently had to make an update to our policy and the Customer Service team was extremely knowledgable, professional, and caring. Made it a seamless process.

Insurer: Nationwide

By: Will

Useful
September 05, 2019

Thank you Nationwide

Thank you for your kind words about Maya. She’s doing much better and we want to thank you for your fair payment and ease of making a claim

Insurer: Nationwide

By: Teddy

Useful
September 05, 2019

You guys are great and claims have been super fast.

You have been really fast with my claims lately which is really helpful in a tight budget. Everyone is always very helpful.

Insurer: Nationwide

By: Laurie

Useful
September 05, 2019

Great coverage but claims take a long time

We like the strength of our plan with Nationwide as it covers the majority of our expenses but the downside is that we are always paying those expenses out of pocket first (sometimes hundreds of dollars) and it usually takes a minimum of 3 weeks before we see the money returned to us. I wish the expenses got put through to the insurance company first before we received a bill

Insurer: Nationwide

By: Hannah

Useful
September 05, 2019

I Tell everyone they should have this coverage for their pets.

I have two dogs , one has severe allergies and has to see the vet regular and the other has had a couple of time that she has been sick enough that she needed a vets care and having this insurance from Nationwide has helped me a lot. They have done everything they say they do and always check if they are doing ok.

Insurer: Nationwide

By: Dyanna

Useful
September 05, 2019

FRAUD

I tried filing a claim beginning of August and we sent documentation over 6 times both myself and the vet office and they closed our case to “no documentation”

Insurer: Healthy Paws

By: Paige

Useful

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