Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


September 05, 2019

Overall, i am so pleased. cusotmer service and response time could be better but I can't say anything negative otherwise!

Speed of claims could be faster, but once processed, money was sent instantly! Otherwise thankful to have this support in my corner!

Insurer: Nationwide

By: Amanda

Useful
September 05, 2019

Nationwide is on your side!

Sweetie & my family are grateful to be insured with Nationwide. Vet visits are always a bit intimidating for us, but knowing that she is insured makes the process a bit more calming. Of course the initial up front cost of the visit always increases our heart rates, but the quick processing time & reimbursement quickly eases our mind. The VitusVet app makes it so easy to file a claim, check your claim history at any time & best of all, direct deposit when the claim is complete. Thanks for helping us to keep Sweetie happy & healthy!

Insurer: Nationwide

By: Shani

Useful
Verified September 05, 2019

Trupanion helped us when we needed it most

I adopted my pup while still in college. As he grew up, I started to notice a birth defect which was diagnosed as angular limb deformity. His right paw was twisted so that it was almost facing backward, and if he didn't have surgery to straighten it, his leg would eventually have had to be amputated as it was a recipe for severe arthritis in his elbow. His case was so severe that his surgeon wanted to have a mold of the deformity 3D printed in order to practice the operation beforehand. Trupanion helped me pay for the necessary CT scan, the 3D molds, and the surgery. As a college student, there is no way I could have handled this on my own. Thank you, Trupanion, for being there for my baby.

Insurer: Trupanion

By: Clara

Useful
September 05, 2019

Highly recommend ASPCA for all your pet needs!

I researched many pet insurance programs, and aspca offered the best coverage & price for all my pet needs. Price was very reasonable, claim forms were simple to fill out and service was great!

Insurer: ASPCA

By: Debra

Useful
September 05, 2019

VPI takes the worry out of veterinary costs/services, from start to finish.

VPI is the best, most reliable, pet insurance out there! I've been with you all for years and I have only had positive experiences with customer service representatives, the reimbursement process, and the timeliness of everything. I feel like they really care about me and my furry baby! The best part of having VPI is not having to worry about the costs of services when Toby is sick or when I have concerns about his health. This allows me to always choose the very best care for Toby, regardless of cost! ...which is priceless!!

Insurer: Nationwide

By: Khamia

Useful
September 05, 2019

Takes Forever to get Your Refund, but Submitting a Claim is Easy

Submitting a claim is super fast and easy, except that 9 out of 10 times they take over 10 days to get your refund. I'd switch and try a different pet insurance company but all of these dill hole companies decided to reject any pet with pre-existing conditions. So, I'm stuck with the one I've got.

Insurer: Pets Best

By: Rebecca

Useful
September 05, 2019

I recommended you guys to someone else I saw at the vet yesterday

So so so glad I got the insurance for my kitty. I would've had to put her down otherwise because I wouldn't be able to pay these bills. Thank you guys so much!

Insurer: Nationwide

By: Jen

Useful
September 05, 2019

Best decision I ever made!

When I adopted my dog Freddie 5 years ago, It was important to me to have health insurance for him. I had just lost a dog that I had for almost 16 years and I had decided if I did adopt another dog I would not do it unless I had some type of healthcare coverage to help with the cost of the vet care. After doing much research I decided to go with ASPCA and at that time Freddy was three months old Freddie is now almost 5 years old and ASPCA has helped my dog with some smaller health concerns along with a more serious knee surgery. It feels good to have peace of mind to know that if something happens to my little guy I have the means to have him taken care of properly, and that’s what ASPCA pet insurance has meant to me.

Insurer: ASPCA

By: Concetta

Useful
September 05, 2019

Thank goodness for Nationwide!

Rocco has seen the vet several times as a pup.. everyone knows Rocco at the vet, they fall in love with his eyes and nosey personality. Nationwide has never failed me!!

Insurer: Nationwide

By: Vanessa

Useful
September 05, 2019

He is completely healed. Multiple X-rays, CAT scans, medicines and you never failed to stand by our dog

With a shattered vertebrae our dog endured 8 months to heal. Through it all our insurance never questioned the need for all of the tests, medicines and specialist visits. Our dog now runs like the wind and plays all day. Thank you.

Insurer: Nationwide

By: Michelle

Useful

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