Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


October 28, 2019

Great insurance

I got Pets Best when my dog was a puppy and I would never change it! I love to put claims in on the app so easy

Insurer: Pets Best

By: Lori

Useful
October 28, 2019

First claims experience

My only feedback was timing of processing the claim seemed long. The marketing message and being top rated was based on quick claims processing and I feel like mine took almost 14+ days.

Insurer: Pets Best

By: Rachel

Useful
October 28, 2019

Dog's ongoing health issues

My do suffers with a genetic disease that affects his walking. I submitted several claims for a series of shots. PB was very quick in reimbursing funds. PB is always keeps me updated on claims.

Insurer: Pets Best

By: Peggy

Useful
October 28, 2019

EASY CLAIM FILING

I am very satisfied with the claim filing process. It's easy to attach pictures of your vet's invoice. The agents are very responsive. Money is deposited directly into my checking account. I recommend Pets Best for peace of mind.

Insurer: Pets Best

By: Patricia

Useful
October 28, 2019

Great Customer Service

Was super easy to submit the claim. There is a discrepancy on my claim, the way the vet invoiced procedures, I had to contact Pets Best to re-evaluate the claim, but that was still painless to do so.

Insurer: Pets Best

By: Jordan

Useful
October 28, 2019

With Ease

We just filed our first claim and I was blown away by how easy the process was and by how quickly we received the reimbursement.

Insurer: Pets Best

By: Tiffani

Useful
October 28, 2019

Best customer service

I enjoy the time and process it took pets best. They kept update with informative information about the claim. It was easy to understand the decision that was reached.

Insurer: Pets Best

By: Tyral

Useful
October 28, 2019

Positive experience

Overall positive, but processing time could have been better.

Insurer: Pets Best

By: Jodi

Useful
October 27, 2019

Love this insurance!

Figo Pet Insurance is awesome! The policies are straightforward and easy to understand. The customer service is incredibly friendly and filing a claim couldn't be easier. The turn around time from when the claim is filed to receiving reimbursement is FAST! I love that I don't have to worry about cost when needing to make decision about treatment for either of my dogs. Proud to be part of the Figo Family!

Insurer: Figo

By: Jill

Useful
October 27, 2019

Happy pet. Happy human.

Our pup had a treat get stuck in his esophagus, and had to go to the ER. The claims process was painless and the reimbursement came quickly.

Insurer: Nationwide

By: Christian

Useful

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