Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


October 28, 2019

Claims process was so seamless and quick

Our 4 month Goldendoodle, Maddie broke her leg 4 weeks ago. It happened in the evening which meant it was a visit to the emergency vet, where X-rays were taken and a splint applied. The next day we went to our vet and it was decided she needed surgery. All my claims were processed and paid within 10 days, if not sooner. They allowed all the charges except for office visits (which we knew ahead of time). I was already impressed and then I received a personal email a couple weeks after surgery asking how Maddie was doing after her surgery. They have met and exceeded my expectations. I feel safe having all 3 of my dogs insured by them.

Insurer: Healthy Paws

By: Colleen

Useful
October 28, 2019

Great Support

This is the first time we have surpassed our deductible due to an illness and complications with our dog recently. I am extremely impressed how well the claims process works and the overall turnaround time. Great to have support from Nationwide when unexpected and stressful situations pop up with our dog. Thank You.

Insurer: Nationwide

By: Michael

Useful
October 28, 2019

Thank goodness for Nationwide pet insurance

Thank goodness for Nationwide pet insurance. If something seem even a bit "off" I can take my girls to the vet without worry about the bill. Claims are way to process and fast too! Thanks for being there for us.

Insurer: Nationwide

By: Linda

Useful
Verified October 28, 2019

There when we need you and easy to work with😊

Claims are always quick and easy; and now since Danny is older, and on regular medication, I really appreciate that Trupanion is there to help me keep him as happy and healthy as possible.

Insurer: Trupanion

By: Taraleen

Useful
October 28, 2019

Great insurance

I got Pets Best when my dog was a puppy and I would never change it! I love to put claims in on the app so easy

Insurer: Pets Best

By: Lori

Useful
October 28, 2019

First claims experience

My only feedback was timing of processing the claim seemed long. The marketing message and being top rated was based on quick claims processing and I feel like mine took almost 14+ days.

Insurer: Pets Best

By: Rachel

Useful
October 28, 2019

Dog's ongoing health issues

My do suffers with a genetic disease that affects his walking. I submitted several claims for a series of shots. PB was very quick in reimbursing funds. PB is always keeps me updated on claims.

Insurer: Pets Best

By: Peggy

Useful
October 28, 2019

EASY CLAIM FILING

I am very satisfied with the claim filing process. It's easy to attach pictures of your vet's invoice. The agents are very responsive. Money is deposited directly into my checking account. I recommend Pets Best for peace of mind.

Insurer: Pets Best

By: Patricia

Useful
October 28, 2019

Great Customer Service

Was super easy to submit the claim. There is a discrepancy on my claim, the way the vet invoiced procedures, I had to contact Pets Best to re-evaluate the claim, but that was still painless to do so.

Insurer: Pets Best

By: Jordan

Useful
October 28, 2019

With Ease

We just filed our first claim and I was blown away by how easy the process was and by how quickly we received the reimbursement.

Insurer: Pets Best

By: Tiffani

Useful

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