Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Truly saved my finances and my cat’s life. Thank you!
Really easy to submit claims and I’ve been paid out within 30 days or less every single time. Nationwide pet insurance has made keeping my cats safe and healthy so much easier.
Insurer: Nationwide
By: Elina
They make every ridiculous excuse possible to not pay
They denied to pay for biopsies saying that they don’t pay for “visits”. And they also used every other ridiculous reason to deny all of our claims in the past 2 years we had insurance with them. $100+ monthly premiums were a total waste of money. If we had instead saved those premiums, they would have covered all the expenses we had for veterinarians in the last two years.
Insurer: Trupanion
By: Nadia
So glad I got Pet Insurance
I am so glad I got Pet Insurance!! We brought home 2 mini Australian Shepherd (American Shepherds) about 3 years ago. Very healthy, active pups! My male started to have some pain in his left leg, hip area. I took him to University of Illinois Clinic and it turns out that he has some congenital abnormalities in his spin. So far Embrace has stepped up and paid claims for his diagnosis and care. This includes an MRI, spinal tap, and various other tests to get a diagnosis, plus medication and follow up visits. We are still in the process of figuring out what can be done to make him more comfortable, and I am so thankful that I got Embrace Insurance, I don't know what we would have done without it.
Insurer: Embrace
By: Sheila
Claim payments have improved 100%
I recommend Nationwide Pet Insurance to everyone O speak with. I gave a very high recommendation to my vet, Rensselaer Pet Care. Customer service could use some work with individuals out payment of claims has improved. When VIP claims were paid within a week, Nationwide was at least 3 weeks, the last two claims have been paid very quickly, so great job on correcting this issue. Keep up the great work! I continue to be your advocate!
Insurer: Nationwide
By: Janna
Good safety net
Overall I am pleased that we have Nationwide pet insurance and the claims have been getting processed much more quickly of late. The only thing I find frustrating is how broad the definition of ‘pre-existing’ is-it can cause multiple claims to be denied due to falling under this umbrella clause even if the actual condition had never been diagnosed prior to insurance coverage
Insurer: Nationwide
By: Jacqueline
Review of service for Claims at Nationwide Pet insurance
Submitted claim via web. Claim was processed quickly and efficiently. The insurance is worth not having to worry about pet care. Love it.
Insurer: Nationwide
By: Scott
Great, quick & easy filings.
I only gave the overall rating of 9 as this is the first pet insurance I have had. I have nothing to compare it to. With that being said this is easy through Vitus Vet and I get my reimbursement quickly.
Insurer: Nationwide
By: Thomas
Nationwide Pet Insurance is the best!
I received a trial membership for Nationwide insurance when Bear was adopted. Kept it because I thought I might need it at some time. I am grateful I kept it. 3 years after adoption she was diagnosed with food allergies and lost her hair. It has been 3 years of fighting allergies and a recent bout with staph infection in ear. Nationwide has paid for a good portion of the bills. I am thankful to them on quick payments and what is covered. With the stress of all the treatments and my time in taking care of her and the medications I did not need to add the bill paying to it. I am happy to say that finally she has 90% of her back and the infection is cleared. Thank you, Nationwide for caring about my pet.
Insurer: Nationwide
By: Dianne
Thanks
Claim submissions are easy. They respond within 48 hrs that the claim was received and is being reviewed. When we get another dog, we will use this company for pet medical insurance.
Insurer: Nationwide
By: Laura
Excellent!
Excellent response time from submission of claims to receiving payment!
Insurer: Nationwide
By: Karen