Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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once I met my deductible, they paid for my claims
once I met my deductible, they paid for my claims. I would recommend
Insurer: Nationwide
By: Julie
I was disappointed at the small amount of coverage for my dogs condition
Considering the amount we have paid over the years, I am disappointed that the actual coverage of his condition was under half of our costs.
Insurer: Nationwide
By: Christine
Good policy
Served purpose when needed. Making claims was simple enough and response was adequate, they informed of delay and settled claim. Would use again
Insurer: Pets Best
By: Darrell
Satisfied
Other than the time delay in completing my claim, as I was notified by email that the delays were due to high volume in claims, I was satisfied with the experience.
Insurer: Pets Best
By: Sarah
Slowing down
It took a month before the decision was finalized on the claim. That seemed like a very long time. In the past, I have had them settled within 2 weeks.
Insurer: Pets Best
By: Sharon
Good coverage no issues
Nationwide does a pretty good job. I submit claims via the Vitrus vet site and have to say it’s quite difficult. It takes me forever. I don’t think it works well with iPads.
Insurer: Nationwide
By: Shonnie
Need to cover congenital and not have caps
This past claim went very smoothly. It was a stressful time and I appreciated not having to worry about costs while making sure Piper was taken care of. The caps to diagnosis and procedures is frustrating. And not covering congenital as other insurances will. That could be a deciding factor and would have been if If thought of it. Nonetheless this claim paid fast and was easy to deal with. The prior claims were fristrating as they took a great deal of time and required all of her records. When this was the first claim beyond my deductible I found that irritating.
Insurer: Nationwide
By: Erika
Thank you Healthy Paws
After doing lots of research and comparisons with other pet insurance companies we chose Healthy Paws and could not be happier! They are very fair with their cost vs coverage plans. Their claims are simple to file and reimbursement is quick. We were able to adopt a rescue (Golden Retriever from Serbia) and provide him with the care that he needed to now live a healthy, happy life. Without Healthy Paws great coverage my vet bills could have been a burden Thank You Again!
Insurer: Healthy Paws
By: Debra
So grateful for the support and peace of mind
We woke up late one Saturday morning and were shocked that Lukas hadn't been awake at his normal time begging for breakfast. We didn't think much of it until he wouldn't get out of bed to eat. And then, when we could get him up, he wouldn't put weight on his back left leg. Off to the vet we went. Once we got the diagnosis and treatment plan, I put the claim through to Nationwide. I received the EOB and payment before Lukas was done healing! That's amazing! So grateful for the coverage, for the ease of use and the support of the claim. Thank you! You took a level of worry off this of this anxious pet parent. And Lukas is back to 100% - and hungry! Thank you!
Insurer: Nationwide
By: Julie
These guys are fantastic!
I have had pet health insurance ever since one of my dogs became very ill with cancer and over the course of one month, had incurred nearly $18,000 in medical bills. I shopped around several companies for policies and talked to a number of people about their experience with other companies before choosing Healthy Paws. Even now, 8 years after first getting coverage, they are still an outstanding company. I could not be happier with the coverage, the price or the service. I think every claim I've submitted has been paid within 2 weeks. That make a big difference in my peace of mind when the bills start to stack up for medical care. I'll be a customer for as long as I have dogs and they're around to provide coverage. I wish human health insurance companies were as customer-focused, transparent, fast and friendly as Healthy Paws!!
Insurer: Healthy Paws
By: Tootie