Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Easy to submit and quick to complete
Submitting online is easy and I get a response within a week.
Insurer: Nationwide
By: Chris
Nationwide is on Milo’s side.
I am so glad that Nationwide has been there for our expenses with Milo. He has a tendency to get ear infections and has allergies. The premium is covered just by the return we get on his medications. Fast easy claim processing and we receive the money quickly into our account. Staff is very knowledgeable and pleasant.
Insurer: Nationwide
By: Hope
I’m very happy with the coverage, but the claims process could use a little work.
I purchased the total health plan with wellness when my little dog was a tiny puppy. Everything listed as covered has been paid promptly. The only issue I have is the electronic claims form pdf. It really doesn’t save much time because although you can fill out the form electronically, you cannot sign the form electronically. You still have to print it, sign it, then scan it back in before you can email it.
Insurer: Nationwide
By: Shelley
So happy to have coverage.
Great service. Prompt clain processing.
Insurer: Nationwide
By: Joan
Slow response on claims and not covering meds without an exact diagnosis
Would not cover meds (gabapentin) because there was no diagnosis. The diagnosis was a visit to the vet who examined the dog and found that there may be nerve damage but could not confirm without MRI and to wait to see if lameness subsided before proceeding. That, to me, is a diagnosis. Also, we do not get responses to our claims for months. I would change insurance companies but am now stuck with Pets Best because this will be a preexisting condition if I choose another insurance company.
Insurer: Pets Best
By: Judi
Great service!
ASPCA pet insurance has awesome customer service. The claim process was painless and quick!
Insurer: ASPCA
By: Brandon
Ms
I WILL always be grateful for the repayment of the expenses for the hip replacements and all the follow up therapy required for her continued suffering - most most most grateful - as we struggle thru her recovery and dealing with her “handicap” we are sooooo grateful that we didn’t have to deal with and challenges dealing with the insurance payments
Insurer: Nationwide
By: Mandana
The best Insurance Service
I've been a Nationwide Pet Insurance Customer for 9 years and the only thing I can tell is do not hesitate to insure your pets with this company, they are the best! easy claim process and you get paid very fast. I would recommend it 100 %
Insurer: Nationwide
By: Milena
outstanding and responsible service
I have 3 cats, 2 insured with ASPCA and one with another insurance provider. ASPCA is head and shoulders above my other insurance company. ASPCA is responsive, the claims are easy to file,ASPCA keeps me informed every step of the way, and goes out of its way to make sure I understand what is being covered and why. I would have all 3 cats on ASPCA but the third cat was diagnosed with a heart condition while on the other insurance and so I could not switch to ASPCA for his coverage (preexisting condition).
Insurer: ASPCA
By: Sayre
Insurance claims are processed fast!
It's been so easy to use their app, which is linked to VitusVet, to submit claims. And, the claims are received and processed quickly! Love this! Thanks for making it so easy!
Insurer: Nationwide
By: George