Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


November 05, 2019

Completely satisfied

My 100 pound dog suffered a mishap on our steep wooden attic stairs. Needed attention from our vet as his paw was not able to bear weight. Vet confirmed strained tendons and an infection ensued from continual licking of the affected area. Submitted report and receipt from the vet and was reimbursed for his treatment. Completely satisfied!

Insurer: Pets Best

By: Tory

Useful
November 05, 2019

Easy and affordable

I LOVE this company. When my dog got unexpectedly sick, they came through and made the claim process very easy and stress-free! I was dreading dealing with trying to justify my dog's expenses, but I had absolutely NO issues with Pets Best! Highly recommended!!!

Insurer: Pets Best

By: Missy

Useful
November 05, 2019

Complex Health Issues Handled with Excellence

Our dog Maggie has two distinct issues: melanoma and a heart murmur. I filed two claims recently, each of which had elements of treatment for the two conditions. Pet's Best was able to decode the itemized bills, health history and patient report cards, and come to a fair resolution on both in a timely manner. Well done!

Insurer: Pets Best

By: Conrad

Useful
November 05, 2019

Claim

The process was so easy. Scan in the invoice from my Vet and send it in via the claims program. Was reimbursed in a timely manner. Very satisfied with the claims process.

Insurer: Pets Best

By: Joseph

Useful
November 05, 2019

Farewell Phoebe, More meds for Marina

I've been treating my calico cat, Phoebe, for cancer for a couple of years, mainly two surgical removals of breast tumors. When the tumors returned, the cancer had metastasized and her kidneys were only functioning at 25%. Surgery was out of the question and I had already decided chemotherapy was not an option. When her tumor erupted and she began to lick it incessantly, I realized it was time to say goodbye. Because this illness was covered by Pets Best, the euthanasia was covered as well. It was a relief to provide a compassionate end to her suffering. Marina is being treated for asthma with two expensive medications. Pets Best covers the cost after deducting my copay. The coverage definitely makes it possible for me to continue treating Marina.

Insurer: Pets Best

By: Sara

Useful
November 05, 2019

Makes good care possible

Chompy is 11 years old, has Cushing disease ,had cataract surgery and other problems. My Dr. at V A, certified him as my comfort dog. Pet's Best has made it possible for me to give him the care he needs and deserves. Thank you and God bless you all.

Insurer: Pets Best

By: Jim

Useful
November 05, 2019

Quick, efficient, and comprehensive

This past October, I got my puppy Archie and I couldn't be more in love. Archie is a long-haired Dachsund, and although he is small he is the more energetic, happy little dog. I never envisioned myself with a Dachsund, but when I found this little puppy at the animal shelter I knew I had to have him. When I got home, I looked up health problems Dachsunds are prone to getting and learned that due to their distinct shape they are prone to more issues than other dogs. Archie thankfully has no pre-existing conditions, and I want to make sure he lives a long, healthy life. Regular Vet visits are imperative, whether a puppy or in Archie's later years. I have never bought pet insurance before and was a little nervous. But, after visiting Spot's site, I learned how simple and comprehensive their plans were. I got an immediate free quote specific to Archie. Now Archie never has to be without proper care. Things that stuck out to me: 1. Visit any veterinary 2. Free custom quote specific to Archie 3. Monthly low payments 4. Their goal is to process your claim within 7 days or less, assuming proper documentation is received. This was huge for me since I live on a fixed income. The best feeling is knowing I never have to choose between Archie and the care he needs.

Insurer: Spot

By: Alexa

Useful
November 04, 2019

Procedure Not Covered

To whom it might concern, Recently I sent in a claim in for my dog to be spayed and it was denied. In your advertisement on the website it says it will be covered of which this is false advertising . My prior two dogs had a different policy. Both are deceased and when I called to cover my new pet I was told this policy covered that was in the prior coverage. No explanation on the difference of the new one. I find this disingenuous and should not have been sold a policy I am unhappy with. Thank you.

Insurer: Nationwide

By: Carol

Useful
November 04, 2019

Prompt and quality service.

Great service with good people helping you through the process. I gave 9/10 for claim rating because the electronic claim submission didn't work for me for last few claims. I had to email the claims rather then using electronic submission. During a phone call to Nation wide, I found that this system is fairly new. The claim process was prompt once the email was received by them. I would 100% recommend Nation-wide..

Insurer: Nationwide

By: RAJPREET

Useful
November 04, 2019

Satisfied Customer

Healthy Paws has been wonderful during my dogs recent health issues, which included surgery for bladder stones. Claims have been processed promptly and checks have been sent out quickly. I have found Healthy Paws service to be efficient, prompt and caring. I have highly recommended Healthy Paws to friends and family based on my positive experience.

Insurer: Healthy Paws

By: Donna

Useful

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