Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


November 01, 2019

I was very grateful that I had this insurance in place for Jackson's surgery!

Was I ever thankful to have this insurance in place when my dog tore his CCL and was in need of surgery! I submitted the claim and within one week received a check for 90% reimbursement. I will not be giving up this insurance...you just never know when you could be faced with a major vet bill! Having this insurance in place gives me peace of mind.

Insurer: Nationwide

By: Charlotte

Useful
November 01, 2019

You are the very best

We have had your wellness plan now for 3 years and are very pleased with it you all are very courteous if we have to call in and also are very fast with claims we would recommend you to everyone thanks again for taking such great care of our little dog Lobita

Insurer: Nationwide

By: Dwight

Useful
November 01, 2019

Excellent quick claim service and coverage

Super fast claim settlement. Excellent coverage. So glad we had insurance and could save our boy from bloat. That would have been an awful choice to make if we hadn’t had coverage. He’s make to his old self already!

Insurer: Nationwide

By: Rachel

Useful
November 01, 2019

Great coverage

This was the first time I had to put in a claim for a sick visit. Previously, it was the yearly check-up. The whole process was so easy from putting in the claim to receiving the money. I'm so glad that I have this for Einstein and Bridget, Newfoundland.

Insurer: Nationwide

By: Pamela

Useful
November 01, 2019

Pleasantly surprised

After years of having (and not using) pet insurance, I wasn't sure it was worth the cost. Now that our dog is facing some health issues, I'm so glad we have it and impressed by how easily and quickly we have been reimbursed.

Insurer: Nationwide

By: Keri

Useful
November 01, 2019

Headache-less

The only feature I would like to see added is viewing claim history submissions (such as comments, attachments, etc...), otherwise, customer service is fast, knowledgeable, seemingly organized, and noticeably caring towards me and my pet. The VitusVet app is so great and makes submitting claims SO easy, it takes me less than a minute no exaggeration. The beat part is that claims are processed quickly and reimbursement is deposited efficiently.

Insurer: Nationwide

By: Tash

Useful
November 01, 2019

We took this health insurance out 7 years ago when Tucker was a puppy. It is fabulous insurance and well worth the price.

This insurance has been wonderful. It is easy to submit claims and they send checks immediately to us if claim is in order. If we got another dog, we would certainly use this insurance again. It is a pleasure dealing with these people and they are very accommodating and knowledgeable.

Insurer: Nationwide

By: Mary

Useful
November 01, 2019

Claim paid in 48 hours.

Claim filing was a breeze. The claim was paid in 48 hours.

Insurer: Nationwide

By: John

Useful
November 01, 2019

Quick claim Reimbursement

I don't know what has changed sense last year but I love it. It used to take almost the whole 30days to get Reimbursed on a claim but lately it’s has been a week or shorter. Keep up the great work !!!!!!

Insurer: Nationwide

By: Chad

Useful
November 01, 2019

Efficient

The claim was easy to process. I wish though if you can develop an app where we can take a picture of the receipt instead of having it scanned.

Insurer: Nationwide

By: REY

Useful

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