Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great insurance, great service
The insurance pays as agreed with no hassles. Claims take a couple weeks, so it would be nice if it were faster, but that's not a big deal. I'm definitely satisfied.
Insurer: ASPCA
By: Robert
The Absolute Best
I did a lot of research on pet insurance brands and settled on Healthy Paws for my two aging dogs. And, my expectations have been surpassed time and time again! Not only is there always a lovely person on the line to talk to (one even cried with me as I expressed my fears about losing my beloved dog) but their coverage actually extended my dog's life! Time and time again, they have removed really hard decisions for us and given us the space to know we tried everything we could to make his end of life better. As someone very active in the dog rescue community, I sing their praises to everyone I come in contact with. I will be forever grateful for their support, their kindness, and the extra time they gave us with our darling family member.
Insurer: Healthy Paws
By: Aimie
Thank Goodness for Nationwide!
We have a boxer, Clover, that we adopted after a few months of fostering. Clover was born deaf and struggled as she was dumped at a shelter at only 4 lbs. A shelter worker saw her and contacted a rescue group who contacted us and from that moment Clover became family. My son who was going to school to be a veterinarian indicated the Boxer breed has hereditary aliments. So we got her on Nationwide immediately. From 2 ACL knee repairs, numerous belly issues, cancer removal and water therapy not to mention her routine care, Nationwide has covered us all the way. All the vet visits and second opinions, no matter where we went she was covered. It has been such a relief to not worry and be able to give Clover whatever care she needs. Thank you for being there for us and for our Clover.
Insurer: Nationwide
By: Shelly
Nationwide IS on my side
I have had to make several claims over 4 years with Lucky. I have received the best service i could ever expect from a company. Never a problem with a claim.
Insurer: Nationwide
By: Juanita
Excellent pet insurance and all staff members were very helpful
Very happy , Star is doing excellent! Thank you for being very helpful with our questions and the prompt manner in filing my claim and sending the refund check .
Insurer: Nationwide
By: Gwen
Thanks for helping with Abby's vet bills
Abby is now 14 yrs, 9 mos old and has had several medical issues. Thanks to VPI's help we were able to get her the best medical care.
Insurer: Nationwide
By: Frank
Pet Insurance a MUST
We have two labs and are very active with them. With our oldest we added insurance after going through the puppy phase. He ended up breaking a tooth and that was when we fully realized the value of having insurance. The coverage was amazing and because of that experience we added insurance for our younger dog the moment we got him. It's paid of as well. Since then our oldest was diagnosed with cancer, having insurance helped us by relieving the stress of having to make every decision based on money first.
Insurer: Nationwide
By: Jared
So thankful for Nationwide!
I have two historically healthy dogs, who have run into a series of health issues in the past six months or so. I would be lost without Nationwide. The claim process is so easy, and I never feel like they are trying to 'get out of' paying for things. The response times are excellent, and I feel truly grateful to have policies with them!
Insurer: Nationwide
By: Mickayla
Wondering if it’s worth it
I recently went through a months-long process of getting reimbursed for my dog’s treatment and I still don’t understand why it got so complicated. Nationwide requested the last year of medical records for my dog, and when I submitted the records as instructed they opened a new claim as if I was requesting benefits for those visits. In the end I had several claims denied due to insufficient information, meanwhile I had provided all documents available to me and Nationwide claimed they had tried to reach out to my vet for more info without success. When I asked my vet’s office they said they had not been contacted, but contacted Nationwide themselves and were able to help me get the whole thing sorted out. However, as a result I believe Nationwide added additional preexisting conditions for my dog which I believe were a mistake, and now I have to put time and effort into sorting that out. I have been very frustrated with my Nationwide pet insurance experience so far.
Insurer: Nationwide
By: Derek
Prompt Payment On Claim for Urinary Tract Infection Diagnosis and Treatment
Nationwide has been quicker this year in reimbursement of claims. My one cat has had recurrent UTIs over the past couple of years. My only gripe is that the initial urinalysis done at each annual wellness visit is not covered. It is only after the result comes back positive with an infection, that follow-up urine tests are covered. My vet routinely does urinalysis as part of the annual wellness exam. Is this not considered an integral part of a pet's physical nationally?
Insurer: Nationwide
By: Kevin