Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Top notch service
My Saint Jebediah went through amputation of his left hind leg following diagnosis of osteosarcoma. I have made many calls to Trupanion over the past 2 weeks. There is more to come buy I can say with no hesitation that the folks there are not only helpful but knowledgeable and very caring. I want to especially mention Stephanie who took a personal interest in Jebbie. I could tell she really cared. As for coverage, the company has been great and once they get past the initial qualifying has been speedy as well. I don't know what I would have done without them.
Insurer: Trupanion
By: Frank
Happy for 10 years until now
My dogs condition is melanoma. There is a deductible for each condition. The vet removed 13 suspicious small skin bumps and spots to check for additional melanoma after he was already diagnosed with a lump on his neck.. The results of those additional spots were one benign melanoma and others that were just cells. Trupanion is charging me 3 deductibles....1 for melenoma, 1 for benign melanoma and one for the cells that were nothing. Unbelievable! So if your animal has cancer and they remove any suspicious masses that are not cancer, you will be charged deductibles for multiple conditions. Beware!
Insurer: Trupanion
By: Deanna
Didn't worry during illness
Nationwide really was on our side during our dog's near death illness. It was a huge relief and comfort to have her claims processed super quickly, but we received most of the expenses back. I'm super impressed.
Insurer: Nationwide
By: Janice
Your pet insurance has been wonderful for our Daisy!
Daisy was very sick for nearly two months. But, she is now back to her old self and feeling much better. Nationwide Pet Insurance paid 95% of her vet visits and we are very grateful for the help. She isn't just a dog, she is a member of our family and we appreciate your concern for her well being.
Insurer: Nationwide
By: Cheryl
Super easy
Super easy to do easy to understand why your refund I just wish you would send emails every time the claim goes to the next stage but otherwise 10/10 would recommend
Insurer: Pets Best
By: Michael
Love your service!
this is my first time utilizing a pet insurance plan. I love how easy it is to make a claim. Payments are made quickly and I couldn't be more pleased!
Insurer: Pets Best
By: Micki
First time
We have been with pets best for a few years and never had a claim. Unsure of how to file I called and asked. I was emailed full simple instructions to file. It was taken care of very quickly.
Insurer: Pets Best
By: Ruth
Long processing time
Submitting a claim is easy, checking it is also easy only when you log into your account on a desktop. The process time is long, I do t think it should take that long to process
Insurer: Pets Best
By: Katie
Great Insurance
I have two puppies. One puppy is mischievous and always in to everything. We have had to go to the veterinarian multiple times. When I submitted the bills to the insurance company, they kept me informed of the process and were prompt paying the bills.
Insurer: Pets Best
By: Debra