Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Mitzi is doing very well
I am having a much better experience than with another pet insurance company. Mitzi is doing as well as can be expected for her age, not sure exactly how old she is but somewhere around 15 is our guess. She will be with me 14 years in February and we are at least her 4th family, My only complaint is with the timing of how long the review takes and also all the exclusions. Mitzi has been a pretty healthy pup all these years. Glad to have your insurance.
Insurer: Nationwide
By: Alicia
Great service! Thank you!
Love Nationwide pet insurance. It's easy to file a claim, and claim review/payments are completed within a very reasonable amount of time. Even though I'm sure the "Checking on Gus" emails are automated, I love getting them.
Insurer: Nationwide
By: Melissa
They came through when we need them the most...
If you're looking for fast claims processing insurance company, I'm sure there are other insurers out there that can process claims quicker. But...if you're like me, and you want a fair and honest insurer that stands behind their promises, I recommend that you consider Pet's Best as a top contender. I have a ~ 1.5 year old Great Pyrenees mix that was adopted back in April 2019. With the exception of a few minor issues, he was healthy and growing. Unfortunately he was recently diagnosed with a patella luxation (floating knee cap) injury and may need surgery. Clearly I wanted to get a few credible opinions, but along the way, he needed meds, x-rays, etc. Pet's Best did need to get additional details from my vet ahead of processing the claim. Yes...it did take longer than I would have liked, but in the end, they covered the majority of his bills. As a new member, I have to say that even in follow-up with them, they have been courteous and informative. But most important, they care about their customers and it shows. I would recommend them seriously...
Insurer: Pets Best
By: Randy
Thank you!
Nationwide was so helpful and fast when I submitted my claim. No hassle! I’m glad they were there when I needed them for my sick kitty and unexpected vet visits!
Insurer: Nationwide
By: Jenny
Policy meets the needs of my pet
I rescued a pup @ 9 weeks old, and purchased a policy from Nationwide. She is now 6 years old, and receives excellent care from the vets. I have not had any issues with coverage from nationwide with regard to claims. I do not recommend a single company to others. However I will recommend several and let them decide Thank you
Insurer: Nationwide
By: Marion
Sad
Sad when you have been sending documents since March and it's November and still no resolution. But when it was time to pay my policy they took my money right away. I am so disappointed.
Insurer: Pets Best
By: Diane
Thanks a bunch
Without warning it became apparent that Stella was not feeling good at all. She was not her outgoing friendly self. On our after dinner romp she would walk and pee then walk and pee again and again. During the night we actually pee'd in the house 7 times! Small amounts. These symptoms first appeared on Friday evening and by Saturday they were even worse. I took her to the nearest clinic opened on the weekends. They took us straight in and began evaluating her. She was diagnosed with a significant UTI. Medication was administered and prescribed. I filed Stella's first claim within two - three days of the vet visit. There were no questions from Pets Best and the claim was proceeded with ease. Thanks a bunch!
Insurer: Pets Best
By: John
Five stars
The claims process was very quick and easy. My cat was brought in for an annual exam and shots. Pets Best explained all that was covered or not covered and why. I have been a customer for well over a decade and have been very pleased with them. I have referred a couple people to them who also signed up with their pets. I give Pets Best 5*s all the way. Thank you
Insurer: Pets Best
By: Gerald
Happy with policy & service
Great insurance - you can select the type of policy you wish to purchase as well as related deductibles and co-pays. Wish I could do this with my insurance. Plus claims submission and settlement are a breeze. Great Service! Thank you once again.
Insurer: Pets Best
By: Michelle
Easy to understand
I submitted a receipt that had a few things I knew wouldn't be covered, but couldn't remove from the invoice. Pets Best sent two emails back, one with the parts of my claim that were approved and one for the parts of the vet visit that were not. It made it very easy to understand
Insurer: Pets Best
By: Alexandra