Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


April 14, 2026

Having MetLife pet insurance gives me a…

Having MetLife pet insurance gives me a lot of relief. Having 2 dogs and 2 cats vet bills might get crazy if one of them gets sick. Submission of claims is very easy and the refunds are relatively quick.

Insurer: MetLife

By: Rebeca Trejo

April 14, 2026

Very Supportive and Fast

Previously I had Many Pets Insurance, and they did not pay me anything and raised my rates. Yoda has fallen pretty seriously ill recently, and Spot has paid our claims fast with no hassle.

Insurer: Spot

By: Jackie

April 14, 2026

So impressed

These past few weeks with Dexter being injured have been so difficult and of course vet bills do not make it any better. So grateful for Spot and making claim submission so easy and fast

Insurer: Spot

By: Madison

April 14, 2026

Amazing service thank you

Amazing service thank you! Easy claim process, fast refunds

Insurer: Pumpkin

By: Julie

April 14, 2026

Excellent customer service

I had a great experience working with Aileen A. at Fetch Pet Insurance. She provided exceptional customer service from start to finish—she was patient, knowledgeable, and took the time to thoroughly answer all of my questions without making me feel rushed. What really stood out was her ability to clearly explain coverage options, including the wellness program, which is a fantastic add-on for anyone looking for more comprehensive, preventive care for their pets. It gave me peace of mind knowing exactly what I was signing up for. Aileen made the entire process smooth and stress-free, and her professionalism truly reflects well on Fetch Pet Insurance as a whole. I would absolutely recommend both Eileen and Fetch to anyone looking for reliable pet insurance—especially if you’re interested in a more robust wellness plan for your furry family members.

Insurer: Fetch

By: Renee

April 14, 2026

They are the worst

They are the worst. They did not cover an ear infection because our dog has a history of skin allergies..this was a fungal infection and she was so miserable… this had nothing to do with skin allergies. They lied and said they called our vet but they did not. This was an ear infection, not an allergy..Otitis…dismissed us very easily. They absolutely don’t give a care about your animal. We wasted our money for the last 5 plus months. Don’t get it, you will regret

Insurer: Spot

By: Debi

April 14, 2026

Thank you Airvet and Healthy Paws!!!

I cannot thank Healthy Paws enough for always being there for my zillion claims that I have had to submit for my poor dog, Ruby Skye. The last one was because she got ahold of a candy bar containing chocolate and raisins. Because of the Airvet App they have generously provided, I was able to reach out to a vet at midnight to get advice. I took her to the emergency room right away because of their quick response which probably saved her life. She was later admitted to the hospital to flush the toxins from her system as her kidney numbers kept climbing where she stayed for two days. I am beyond grateful that the vet at Airvet was there when I needed him and Healthy Paws reimbursed me for most of the expenses.

Insurer: Healthy Paws

By: Kathy Buchenau

April 14, 2026

Quickly reviewed and paid my claim.

Quickly reviewed and paid my claim.

Insurer: Fetch

By: Mike M

April 14, 2026

Total rip off

Total rip off. They don’t pay out all they do is keep raising the premium. We finally dropped it. Save your money.

Insurer: Trupanion

By: Ruben Gutierrez

April 14, 2026

good

fast reimburse

Insurer: Healthy Paws

By: Xi Yang

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