Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Trumpanion is not your friend
Well, don't get a rescue dog and expect them to help you. We rescued a Shihtzu 4 years ago and unfortunatley he passed this weekend after having his teeth cleaned and a few pulled. Ended up getting fluid in his lungs that they didn't catch right away and died two days later. Trumpanion rejected the claim in less than 24 hours due to the dog having some gingivitis when we rescued him. They said that everything stemming from dental is now excluded as a preexisting condition. never pulled his current records or records from the procedure or ER, nor did they look at the fact that our dog had his teeth cleaned three times a year since adopting him and had no signs of any dental disease. So unless you get a perfect dog from the start, which is impossible when resucing a dog, follow the financial experts recommendation and don't get pet insurance. Its only good when you dog gets into an accident. They even had the audacity to wich him well in email and on the phone call today. They didn't realize he had died, even though the claim stated it right up front. I'm sure I'm going to have to call back and make sure they take him off the bill!
Insurer: Trupanion
By: Mark
My only qualm is that I wish Trupanion went through and literally itemized which things were covered and which weren't.
My only qualm is that I wish Trupanion went through and literally itemized which things were covered and which weren't.
Insurer: Trupanion Canada
By: Jessica
Quick and Easy
Quick response and easy to understand explanation of my claim results.
Insurer: Trupanion Canada
By: Michel
Chat very responsive.
Chat very responsive. Best claim service. Fast and efficient and direct deposit of payments is available. Very customizable policy. You can choose your deductible and they pay 90% of covered costs, with no maximum.
Insurer: Trupanion Canada
By:
Easy to submit claims quick process
Easy to submit claims, quick process
Insurer: Trupanion Canada
By: Karen
Trupanion Rocks
Every time I called Trupanion for help they were amazing. All of my cats claims were processed and paid without any stress. I couldn't be more happy with my choice to use Trupanion.
Insurer: Trupanion Canada
By: Tammy
Experience was fast and easy!
Experience was fast and easy!
Insurer: Trupanion Canada
By: Elizabeth
Great coverage and friendly customer service.
Great coverage and friendly customer service.
Insurer: Trupanion Canada
By: Jonathan
Great coverage could use a wellness plan though
Great coverage, could use a wellness plan though
Insurer: Trupanion Canada
By: Jasmine
Great service from Trupanion!
Great staff whenever I have a question. Quick turnaround on claims. Very accurate. Excellent company and very caring about my pets.
Insurer: Trupanion Canada
By: Linda