Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


April 16, 2026

Quick and easy submit the claim

Quick and easy submit the claim, no hassle

Insurer: Pumpkin

By: Laura

April 16, 2026

Pumpkin Insurance Helps Owners and Pets

As a veterinary professional of over 20 years I've seen my share of pet insurance companies. I chose Pumpkin because of the client experiences I heard, seeing their coverage, and ease of use for owners like myself and that they actually do what they say they will do as far as paying claims. Recently having some unfortunate health issues arise on my own pets I knew Pumpkin was there to help and they did not disappoint. I recommend Pumpkin to all my clients whether they have young or older pets. In a world now where finances play such a huge role in whether clients can do what they need for their beloved pet because of great insurance like Pumpkin it's a reassurance that help is available. Thank you Pumpkin

Insurer: Pumpkin

By: Brittany

April 16, 2026

Highly recommend MetLife Pet – Compassionate and seamless support during a difficult time

I had to file my first claim for my cat, Joongbae Kim, after he suddenly became ill. MetLife Pet made the entire process so easy and fast. They covered everything from medical bills to the final farewell costs (euthanasia/cremation), which I truly did not expect to be covered. The fact that they automatically closed my policy and refunded the balance showed true care for their customers. It made a very difficult period much easier to handle. I highly recommend them to any pet owner.

Insurer: MetLife

By: Tjay

Useful
April 16, 2026

Quick

Quick, easy, and coverage started right away

Insurer: MetLife

By: Mariesa Meader

April 16, 2026

Lameness of one of back leg of my dog.

"I'm very happy to share that I had to take my Border Collie to the vet due to a mild injury, and to know that I have a great insurance that will cover extra exams it's a piece of mind. My vet prescribed an x-ray and medication and I didn't have to worry about not affording to pay it out of pocket. The claim process was very easy and fast. The answer came 2 days after I put the claim. "

Insurer: Pets Best

Veterinarian: Banfield Pet Hospital

By: Isabela

Useful
April 16, 2026

The app needs some improvement

The app needs some improvement, I’ve never had success logging into it and am only able to use the actual website to access my account. It has been difficult to download the explanation of benefits after I’ve submitted a claim because it constantly runs into errors during download. I’ve also had to personally contact my vet to obtain SOAP documents in order to finish submitting my claims even though I can see that they have previously submitted it directly to MetLife. Makes the process more time consuming.

Insurer: MetLife

By: customer

April 16, 2026

Pet insurance is a bigger scam than human insurance

this application review is like 20 pages of things that they don't cover.

Insurer: Nationwide

By: shaydubb

April 16, 2026

Met life I had them with my other fur…

Met life I had them with my other fur babies and they do not disappoint

Insurer: MetLife

By: Jasmin

April 16, 2026

Quick and efficient reimbursement with…

Quick and efficient reimbursement with a thorough explanation of benefits.

Insurer: Healthy Paws

By: Loreen Forella

April 16, 2026

It was super easy to file my claim and…

It was super easy to file my claim and I got payment very quickly. I highly recommend pumpkin insurance.

Insurer: Pumpkin

By: Awhite

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