Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


February 12, 2020

Thank God for Healthy Paws

A simple urinary infection turned out to be bladder stones that required surgery. Good thing for insurance or my pet would have suffered. Healthy Paws processed claims quickly and efficiently.

Insurer: Healthy Paws

By: CATHY

Useful
February 12, 2020

Great option!

Our puppy recently had to have emergency surgery and we are so glad we decided to go with Healthy Paws for insurance. Not only did they cover a majority of the cost, they kept us up to date through the entire claims process and processed our claim within two weeks. It's great to have ease of mind on insurance when you are dealing with something like this. They also sent us a very nice follow up note to check in our how our puppy was doing. Would highly recommend!

Insurer: Healthy Paws

By: Heidi

Useful
February 12, 2020

Good coverage and customer service

Good coverage and customer service

Insurer: Trupanion

By: Milt

Useful
February 12, 2020

Trupanion helped us cover a surgery for Poe and was extremely helpful answering questions on the phone.

Trupanion helped us cover a surgery for Poe and was extremely helpful answering questions on the phone.

Insurer: Trupanion

By: Duncan

Useful
February 12, 2020

Very satisfied with Trupanion experience over 5 years.

Very satisfied with Trupanion experience over 5 years.

Insurer: Trupanion

By: David

Useful
February 12, 2020

We had a claim over 10k and trupanion paid all but $250 deductible 10% co-pay & doctor visit while in hospital for 2 weeks.

We had a claim over 10k and trupanion paid all but $250 deductible, 10% co-pay & doctor visit while in hospital for 2 weeks. If we did not have this insurance we it would have been a different outcome for our boy

Insurer: Trupanion

By:

Useful
February 12, 2020

Should his help provide the deductible to be refunded after paying a few times this is a huge positive

Should his help provide the deductible to be refunded after paying a few times this is a huge positive

Insurer: Trupanion Canada

By: Nancy

Useful
February 12, 2020

Every employee has always been so kind to me!

Every employee has always been so kind to me! I just used the the live chat feature with Laura and she was patient and so caring. She actually told me she hoped my pet felt better. She explained my policy better then anyone ever has and now I fee I truly understand my coverage. I am so thankful for her!!!

Insurer: Trupanion

By:

Useful
February 12, 2020

Great value Great Company Great customer service

Great value Great Company Great customer service

Insurer: Trupanion

By: Bill

Useful
February 12, 2020

I felt like some of the answers to my questions weren't very clear and almost seemed scripted.

I felt like some of the answers to my questions weren't very clear and almost seemed scripted. He was helpful with some information but not straightforward with me. I'm thinking of considering Trupanion since if hasn't been very helpful and I continue to pay out of pocket for my pets expenses. So far I've gotten no real benefit and I'm paying insurance for nothing. They say they go off of symptoms not diagnosis so I just see the company trying to justify every time why they can't process a claim. For that I might well pay out of pocket if an actual emergency occurs or look for a better health insurance company. I would not recommend Trupanion to a friend or family member.

Insurer: Trupanion

By: Edmary

Useful

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