Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I wish I read reviews before signing up…
I wish I read reviews before signing up with Figo through Costco (I will be submitting this review through Costco customer service directly, they need to drop Figo ASAP). You'll be lucky to get anything paid out. My pup has had a rough few months with a sudden illness, hospital stay, and a number of follow-up visits and medications. Figo finds ANY unrelated reason to not pay out your claim. I am considering hiring an attorney to go after them at this point. Absolutely and total disaster of a company.
Insurer: Figo
By: Victoria
Policy designed to be misleading
Policy designed to be misleading and avoid covering many expenses. Why would I pay this premium if expensive medically necessary dental procedures aren’t covered? Waste of money, do not use this company. UPDATE: My response to the Healthy Paws comment is that I of course did already call, and they told me there was absolutely nothing they could do.
Insurer: Healthy Paws
By: Jake
Pomptness of processing claim
Pomptness of processing claim. Direct payment to Vet
Insurer: Trupanion
By: WILLIAM LIEN
Sick kitty
"This was our first hospital trip for our cat, and it was shocking to see the bill. Pets Best came through quickly with a wonderful result and made the otherwise stressful time with our pet (he's doing better now), easier to handle. "
Still waiting for payment for at least…
Still waiting for payment for at least 4 months, Want pet history from both my vets in Florida and north. No communication or contact to me. Extremely disappointing for a first claim after many years with embrace
Insurer: Embrace
By: Buddy G
Very easy to work through submissions…
Very easy to work through submissions and payments
Insurer: MetLife
By: customer
Claims were processed and paid promptly.
Claims were processed and paid promptly.
Insurer: MetLife
By: customer
The premiums are reasonable and my…
The premiums are reasonable and my claims are filed in a timely manner. It gives me peace of mind when having to make medical decisions for my fuzzy cohorts.
Insurer: MetLife
By: Gayle M
This was such an easy experience
This was such an easy experience. The claim was easy to file and received the reimbursement so quickly. Thank you so much for making this challenging situation easier!
Insurer: MetLife
By: Lyndsey
Great customer service when submitting…
Great customer service when submitting a claim. Person who assisted me walked me through onine claim process and submitted it with a quick payment turn around time. I am glad that I have our pet insured with Metlife Pet Insurance.
Insurer: MetLife
By: customer