Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


March 31, 2020

Best service, rapid response.

Such great response time, and as usual just AMAZING coverage. Hands-down the BEST insurance I’ve ever had. I wish my own health insurance was as comprehensive and supporting!

Insurer: Nationwide

By: Moshe

Useful
March 31, 2020

Lack of Communication

Overall I am very happy with the help your company provided for her vet visit. The process was a tedious one with constant letters telling me they needed more information from the last two years when there wasn't any. Then after about multiple letters and multiple calls i had to resend the paperwork. Then more letters and more phone calls and then you needed a letter from me. Then more letters from you guys saying you needed the same thing over and over. Then a check. Hurray.

Insurer: Nationwide

By: Topher

Useful
March 31, 2020

It's nice to have some back up to pay the vet bills

Although there are still deductibles and co-pays, at least some of the vet bills are covered. My biggest complaint is that their claim forms don't allow for just "wellness" visits. My dogs are young and haven't had issues with injuries or illness. Just "wellness" visits for check ups and vaccinations.

Insurer: Nationwide

By: James

Useful
March 31, 2020

I have always had this policy since he first came home with me as a puppy.

I have always had this policy since he first came home with me as a puppy. They are always prompt and courteous and pay back my claim swiftly.

Insurer: Trupanion

By: Stephanie

Useful
March 31, 2020

Quality Service

New illness for a 10 year old dog. Fairly quick claims turnaround and no issues

Insurer: Trupanion

By: Arlene

Useful
March 31, 2020

Trupanion is there when needed most

Speedy response to the claim. Trooper and I are so pleased with Trupanion, They have been there for us when it counts

Insurer: Trupanion

By: Dana

Useful
March 31, 2020

Happy Pet Owner

Trupanion web page makes it easy to log in and submit claims. I appreciate receiving confirmation emails when the claim is received, being processed and approved. I also appreciate that the checks are processed in a very short time. The cost for the policy is expensive, but it's worth the cost when reimbursements are handled well and fairly.

Insurer: Trupanion

By: Andrew

Useful
March 31, 2020

The Wonderful Service from Trupanion

My cat recently became very ill and I nearly lost him. Trupanion was essential in helping me to cover all the costs and continues to help with them. The responses from Trupanion are unbelievably fast and the staff are always very helpful. When a loved pet becomes so ill, it is really important to have the kind of financial support that Trupanion gives without any hassles or arguments.

Insurer: Trupanion Canada

By: Diane

Useful
March 31, 2020

Your response time is so quick and it's so easy to submit new claims.

Your response time is so quick and it's so easy to submit new claims. And the deductible is a one time payment for each illness or injury. That was a very pleasant surprise.

Insurer: Trupanion

By:

Useful
March 31, 2020

Very satisfied with Trupanion

Claim procedure online is extremely convenient and settlement very fast.

Insurer: Trupanion

By: Ute

Useful

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