Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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They Have Supported Me
So far Nationwide has supported me very well. One claim seems to have been lost in January 2020, but they are checking in to why I never received the check. They had notified me by email they had processed the claim.
Insurer: Nationwide
By: Betty
Healthy Paws was a huge help to me and my dog!
Healthy Paws responded in a very timely fashion to my claim. I had a couple questions about the claim and a customer representative called me at the scheduled time that I was told they would call me. They answered my questions and explained to me what other information they would need in order to process my claim. The same day that I provided Healthy Paws with all the needed paperwork for the claim I was informed that the claim had been received and was being processed. Within just a few days after that I was informed that they had completed processing the claim and that they would be covering 80% of the claim. They told me exactly how much money that would be. The check arrived in the mail very quickly, in not much more than a week, which was a huge help since my dog’s surgery was very expensive. Also I received an email from the company inquiring about how my dog was doing post op which was very thoughtful.
Insurer: Healthy Paws
By: Pam
Grateful and fantastic service
Nationwide staff are always available and helpful. They answer all my questions and process my claims quickly. I am grateful this service exists. My Nationwide policies give me peace of mind.
Insurer: Nationwide
By: Paula
The best pet insurance!
I am very pleased with Nationwide. Claims are easy to submit, claim reviews are outstandingly quick turnarounds, reimbursement of claims are always fair, and the check is always in the mail pronto! Newsletters are informative, and keeps you updated! I always refer anyone who inquires what insurance I carry to Nationwide.
Insurer: Nationwide
By: Linda
simple and painless
submitted claim for (2nd leg) ACL surgery. Submission process was quick and easy via iPhone. Customer service was friendly and helpful when I called to check on missing info (my fault) and then on claim status. Reimbursement was auto-deposited into my bank account. Quick and easy.
Insurer: Nationwide
By: Brian
Better Than I Expected
I purchased health insurance for my dog when he was five years old. I spent several months researching all the companies out there because honestly, I was skeptical that companies wouldn't be reliable, trustworthy, wouldn't actually pay out when the time came. But, I've been down the end-of-life road with several dogs and it rips your heart out while wiping out your finances. I needed to be prepared and chose Healthy Paws. A year ago my dog had a large tumor that required a splenectomy and numerous expensive tests. Thankfully we caught and removed the cancer before it could spread. The bills totaled around $10,000 between checkups, surgery, ultrasounds, x-rays, and meds. Healthy Paws paid my claims without issue, and paid them promptly. My Babydog is 13 now and has been diagnosed with transitional cell carcinoma. With chemotherapy, if it works, he should be around for another comfortable and active year. Once again, the cost is astounding. If I were paying for this on my own, I would be tens of thousands of dollars into credit card debt. Or Rex would be gone. I can't stress enough how valuable Healthy Paws Pet Insurance has been to us financially. Also, they are always polite. They answer questions promptly. They pay claims promptly and without hassle. And they donate money to local animal shelters throughout the country. I really can't say enough good things about Healthy Paws and my experience with them. I wish my own health insurance worked as well.
Insurer: Healthy Paws
By: Patty
Expeditious and excellent coverage
Mastiff got her routine spay and preventative gastropexy. Very easy to submit the claim and reimbursement was quick.
Insurer: Nationwide
By: Michelle
Truly wonderful service, and better than I ever imagined.
The piece of mind I have received from having pet insurance through Nationwide is better than I ever expected. The two times I called during policy set up... the help I received over the phone was very friendly and professional. The claim process using the VitusVet app is seemless. I am overwhelmed with the coverage that is provided for the wellness of my new puppy. They have never denied a claim. Nationwide cares, and they show it. I have witnessed it. Thank you!
Insurer: Nationwide
By: Shawn
Great experience. Thank you for prompt processing of the claims
Great timing on processing the claims. Everything is online, love it.
Insurer: Nationwide
By: Tatiana
Has sure helped out in times of need
Nationwide has had our backs for every problem that we have had with Spencer. The forms for claims are quick & easy plus the refund comes fairly quickly compared to other pet insurances that I have had. Thank you, Nationwide, for caring!
Insurer: Nationwide
By: Dee