Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Absolute fraud on your underwriters part
My little puppy had a scab on its tail, and your underwriter wrote a diagnosis of cellulitis that will carry with my dog for the rest of its life. Also a diagnosis for conjunctivitis, also assumed, and not verified. I am in the process of trying to get that reversed but they were not only rude to me they were rude to the vet and they’re trying to make up diagnosis that aren’t even true for my puppy. It’s absolute insurance fraud on your part. My puppy’s name is teddy, and our policy number is c2507485. I’m so upset by yourself service and assumed diagnoses by an inexperience underwriter. As soon as I get these diagnoses removed I will look for another agency. Terrible thing to do.
Insurer: Nationwide
By: Holly
Easy and reliable
I had to take my dog to the vet for a lump and we didn't know what was wrong with her. The vet had to take trays and keep her for the day to evacuate her leg. It was a costly day but we were able to file an claim very easily and we were refunded much of the cost within 3-4 days. It was quick and easy to file the claim and receive our reimbursement.
Insurer: Nationwide
By: Kirsten
Nationwide is always on my side
The claim was really easy to submit. The only problem I have is with my that’s staff. I always have to request the invoice and my dog’s medical record. My puppy is a doodle. I do see golden doodles listed as a breed. I don’t see Sheepadoode. Can this be added?
Insurer: Nationwide
By: Nationwide
Nationwide Was With Us All The Way
My dog had to have a broken tooth extracted which turned out to be a costly procedure. I submitted a claim shortly after the surgery and was happy to receive a substantial check from Nationwide that helped to defray some of the cost within 3 weeks! I am very comforted to know that we have Nationwide Insurance!
Insurer: Nationwide
By: Michelle
Peace of mind
i'm so happy w/ the insurance for Cleo, it gives me peace of mind and submitting a claim has been super simple.
Insurer: Nationwide
By: CLEO
A great help
Nationwide has been amazing with the processing of my claims in an efficient and timely manner. Also, when I've spoken to agents on the phone, they're knowledgeable and personable and I certainly feel that they truly care about the clients and our pets.
Insurer: Nationwide
By: Troy
Easy claim process
Nationwide makes it so easy for me to submit my claim after visiting the vet. It's the last thing you want to worry about, but it is so simple and then you receive your money back quick and easy.
Insurer: Nationwide
By: Shauna
Impressed
I have been really impressed with this insurance. I have had great experience with customer service as well. All my questions were answered and they lady I talked to was super sweet and personable. I am very impressed with the plan and the coverage. So glad I chose nationwide for my pet insurance.
Insurer: Nationwide
By: Meredith
Prompt payment and easy claim service that helped us in economically uncertain times.
We had to take our dog to the vet two times in two weeks. Filing the claims were really easy online and payment was issued within a week. Nationwide has been great at providing peace of mind for my family as we care for our sweet dog.
Insurer: Nationwide
By: Kevin
Very Delayed Claim Processing Times
I have filed many claims thus far, and I have only had one smooth experience with Nationwide. Oftentimes, they request more information or specifics that I had already submitted. Not to mention, I have a claim that has taken nearly 2 months to process, and they have reached out letting me know it could take an additional 30 days. This prevents my dog from getting the care he needs because we cannot depend on our insurance to reimburse us in a timely matter or even give us updates in a timely matter. We are overall very disappointed.
Insurer: Nationwide
By: Brittany