Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


April 03, 2020

Insurance Assurance!

I have had Nationwide Pet Insurance for our dogs over the years and the coverage, process and service has been consistently excellent. It is very important to read your policy and understand the terms but the representatives are ALWAYS helpful. While you may think pet insurance is costly, one incident of illness or injury can be thousands of dollars. nationwide has offered us assurance and has covered the expected expenses.

Insurer: Nationwide

By: Joanne

Useful
April 03, 2020

My claim got approved... eventually

Everything would be great if I just didn’t have to go through a hassle of having to submit and then re-submit the same documents a few more times, waiting and hoping for the claim to be approved after each time. I did not find the process pleasant or fast, but I am glad in the end my claim did get approved. This is why I’m rating this experience a 7.

Insurer: Nationwide

By: Anzhelika

Useful
April 03, 2020

Timely Claim Processing

Claims are processed in timely manner with clear explanation.

Insurer: Nationwide

By: Shouhua

Useful
April 03, 2020

Easy to file, quick service!

Claims are easy to file, and the process is very transparent and quick.

Insurer: Nationwide

By: Gretchen

Useful
April 03, 2020

Great service and easy to use system.

We are so thankful for the ability to purchase coverage for our new puppy. The claims process is clear and easy.

Insurer: Nationwide

By: Jon

Useful
April 03, 2020

Awesome peace of mind!

We had a scare with our puppy who had eaten something and got a blockage. The bet needed bloodwork, x-rays, and a day of observation. Knowing I had Pets Best gave me some comfort. Filing my claim was quick and easy and reimbursement came in a timely manner.

Insurer: Pets Best

By: Becky

Useful
April 03, 2020

I have had really good experience with the customer Service agents since I started my pets' policies with Trupanion.

I have had really good experience with the customer Service agents since I started my pets' policies with Trupanion. They're very friendly and helpful. The reason I did not give them a 10 is because they do not cover exam fees EVEN for an emergency visit. I would have assumed an emergency exam for something that is not routine/preventative would be covered. But once I submitted the claim from the emergency vet visit, the very next day I got a text confirming they were processing my claim, so I am pleased with the speed so far!

Insurer: Trupanion

By: Michelle

Useful
April 03, 2020

Awesome Claims Department

The process is straightforward and not complicated at all. I received my payment quickly. Thanks.

Insurer: Trupanion

By: Jackie

Useful
April 03, 2020

They pay the vet directly.

They pay the vet directly. Having enabled me to afford surgery on my service dog. She has become priceless as she saved my life about 6 weeks ago.

Insurer: Trupanion

By: Sherri

Useful
April 03, 2020

Trupanion gets an AAA+ rating from me

Everything always goes smoothly for my Trupanion claims. I recommend Trupanion to anyone looking for pet insurance.

Insurer: Trupanion

By: Heath

Useful

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