Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,709 total
Other Categories
I have had really good experience with the customer Service agents since I started my pets' policies with Trupanion.
I have had really good experience with the customer Service agents since I started my pets' policies with Trupanion. They're very friendly and helpful. The reason I did not give them a 10 is because they do not cover exam fees EVEN for an emergency visit. I would have assumed an emergency exam for something that is not routine/preventative would be covered. But once I submitted the claim from the emergency vet visit, the very next day I got a text confirming they were processing my claim, so I am pleased with the speed so far!
Insurer: Trupanion
By: Michelle
Awesome Claims Department
The process is straightforward and not complicated at all. I received my payment quickly. Thanks.
Insurer: Trupanion
By: Jackie
They pay the vet directly.
They pay the vet directly. Having enabled me to afford surgery on my service dog. She has become priceless as she saved my life about 6 weeks ago.
Insurer: Trupanion
By: Sherri
Trupanion gets an AAA+ rating from me
Everything always goes smoothly for my Trupanion claims. I recommend Trupanion to anyone looking for pet insurance.
Insurer: Trupanion
By: Heath
Great Ins. Responds to claims quick
Great service takes care of claims asap
Insurer: Trupanion
By: Angela
Love Trupanion!
I recommend Trupanion to everyone who has pets - I have been so pleased with everything about Trupanion, and the claims process is unbelievably easy.
Insurer: Trupanion
By: Heather
Fabulous for insurance
In four years, I have never had a problem submitting for a claim, and they are paid promptly. When you speak to someone, they are pleasant. What more could you ask for?
Insurer: Trupanion
By: Phyllis
Easy claims experience
It was so easy to submit a claim and they promptly worked on it.
Insurer: Trupanion
By: Kaitlin
Most of my experiences have been good however the current claims that have not totally been submitted have been very trying for me based on inability to coordinate everything and have the diagnosis from the vet etc.
Most of my experiences have been good, however the current claims that have not totally been submitted have been very trying for me based on inability to coordinate everything and have the diagnosis from the vet etc. Because of the time that it takes to get everything together and how long it has taken for the veterinarian to make a diagnosis, one of my claims have been closed which is very frustrating. Additionally I have a very hard time dealing with computers etc so this has been very trying for me.
Insurer: Trupanion
By: Frances