Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


April 05, 2020

Trupanion rocks

I have a older dog that has some minor issue. Every time I've had to use a vet, the insurance portion of it was the easiest. Great company. Responsive, and great customer service if I have a question

Insurer: Trupanion

By: Paul

Useful
April 05, 2020

Happy cat mom (no name, please)

So grateful to Trupanion for making it possible for me to give my kitty, Nellie, the best possible care.

Insurer: Trupanion

By: Teresa

Useful
April 05, 2020

Easy to Submit and Get Paid!

Easy to submit claims, and received payments promptly by direct deposit!

Insurer: Trupanion

By: Michael

Useful
April 05, 2020

Always efficient and courteous

Even during a COVID-19 outbreak, service was prompt and efficient. Sorry to say, the post office isn't the same, so we continue to await payment.

Insurer: Trupanion

By: Michael

Useful
April 05, 2020

First claim ever was denied and was a lot of money but 2 other incidents that were smaller were covered.

First claim ever was denied and was a lot of money but 2 other incidents that were smaller were covered.

Insurer: Trupanion

By: Karen

Useful
April 05, 2020

Princess Lily

Great handling of my Lily's claims, great response

Insurer: Trupanion

By: Peggy

Useful
April 05, 2020

Always accurate and efficient service!

Great service! Would highly recommend to other pet owners. My claim was handled efficiently and accurately. I have had my pets health insurance policy with Trupanion for over 5 years now and would still highly recommend. Staff always pleasant and helpful on any phone conversation. Very pleased. Thank you.

Insurer: Trupanion

By: Judith

Useful
April 05, 2020

Buy It

I've never had a problem with any claim - and there has been many

Insurer: Trupanion

By: Mary

Useful
April 05, 2020

Easy process

Trupanion has the easiest claim process,. If your veterinarian uses them, the file everything. If you paid and forgot to mention Trupanion at service time, you can still file and they refund any item you overpaid. The statements are broken down and easy to understand.

Insurer: Trupanion

By: June

Useful
April 05, 2020

Easy

We did not meet the deductible however the process was easy. It was a reasonable amount of time to process the claim. Trupanion was in touch along the way.

Insurer: Trupanion

By: Carol

Useful

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