Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I like the new website
The updated website makes it so much easier to file a claim and everything flows nice. It was very hard to go thru a third party app if you choose that way. I always found it much easier to email directly to you. Love it!
Insurer: Nationwide
By: Traci
Getting Nationwide pet insurance was one of my best decisions!
Nationwide has been amazing, I had them for my last dog who was diagnosed with lymphoma at only 6 1/2 years old. It was horrible and When it comes to our pets, most of us will spend anything, money that we don’t have. The cost of his cancer treatments were so high, and knowing that I had nationwide Eased my mind. They paid back the majority of what I spent. I now have a new dog, and I would never have a dog without them. I always referred them to my friends and family. Thank you nationwide!
Insurer: Nationwide
By: Stacey
File claims is hard... Faxs not going through!
Filing a claim is hard. Send emails they get sent back.. Fax several times just to file one claim.
Insurer: Nationwide
By: Scooter
Easy to process claims and quick to receive reimbursements
Appreciate the ease of the vet automatically submitting claims, being notified when received and processed and quick on reimbursement. The new auto-deposit through Chase is great too! Less paperwork the better!
Insurer: Nationwide
By: Amie
Filing a claim and receiving payment couldn't be easier
I've used Nationwide Pet insurance for about three years now, and filing a claim online couldn't be easier. It took no time at all to submit my expenses and receive payment directly to my bank account online.
Insurer: Nationwide
By: Kelly
Great company
Excellent service, fast claim review.
Insurer: Nationwide
By: Heather
So easy to submit claims and receive reimbursement
Nationwide's new portal has made it even easier to submit claims. I also love the ease of the funds transfer directly to my bank account.
Insurer: Nationwide
By: Cari
Best pet insurance company ever! Paid claim in 14 hours.
Trupanion may be the best insurance company ever! I’ve had my 2 pups covered since they were a year old and wondered if I would ever actually need it. Well, here we are 4 years later, and Clyde got a herniated disc in his spine. How did this happen? No one knows. He is not overly active or sporty. The doctor says that his breed (he is a rescue mutt, but we suspect he is a mix of Jack Russell & Beagle. Who knows, maybe there is some dachshund in there too?) is predisposed to this type of spine injuries even from normal activity. It appeared to start with a sore back and his primary vet treated him with anti-inflammatory and Pain medication. This appeared to be working but then all of a sudden, Clyde had a setback and it was clear that we had to take him to a specialist. The Neurologist kept him overnight for observation and when he was worse by the next morning, they did emergency surgery. I would’ve found a way to pay whatever it cost to take care of Clyde.... even have sold my left arm if I had to. But thanks to Trupanion, I didn’t have any of those concerns. In these particularly difficult times of the Covid-19 Quarantine and our company being closed, I was able to take comfort knowing that my four-legged child was taken care of, no matter how high the cost. Trupanion has no-limit on the amount they will cover to save my baby. Prior to selecting this insurance company, I did a lot of research and Trupanion had the best terms and best reviews. I was certain I’d made the right decision but, to be honest, until you actually use it, you never really know if all the reviews are true. Having used this insurance now, I can personally attest to the fact that Trupanion is a great company and they do what they say they will and they do it in a expeditious manner. I submitted my vet bills online to Trupanion at 4:55pm on a Wednesday. I fully expected to hear back from them sometime the following week. To my surprise, at 7:15am the NEXT MORNING, I had an email stating that my claim was approved and would be paid immediately. That is a 14 hour turnaround time. I was shocked. The money hit my account that night and was available in my account the next day. ASTONISHING! (In case any is wondering, a herniated disc in a small dog cost about $6000). Trupanion is an upstanding company in a world where companies seem to do as little as they can get away with these days. I recommend Trupanion hands down, to anyone who would like health insurance for their pet.
Insurer: Trupanion
By: Luvsacollie
Best pet insurance company ever! Paid claim in 14 hours.
Trupanion may be the best insurance company ever! I’ve had my 2 pups covered since they were a year old and wondered if I would ever actually need it. Well, here we are 4 years later, and Clyde got a herniated disc in his spine. How did this happen? No one knows. He is not overly active or sporty. The doctor says that his breed (he is a rescue mutt, but we suspect he is a mix of Jack Russell & Beagle. Who knows, maybe there is some dachshund in there too?) is predisposed to this type of spine injuries even from normal activity. It appeared to start with a sore back and his primary vet treated him with anti-inflammatory and Pain medication. This appeared to be working but then all of a sudden, Clyde had a setback and it was clear that we had to take him to a specialist. The Neurologist kept him overnight for observation and when he was worse by the next morning, they did emergency surgery. I would’ve found a way to pay whatever it cost to take care of Clyde.... even have sold my left arm if I had to. But thanks to Trupanion, I didn’t have any of those concerns. In these particularly difficult times of the Covid-19 Quarantine and our company being closed, I was able to take comfort knowing that my four-legged child was taken care of, no matter how high the cost. Trupanion has no-limit on the amount they will cover to save my baby. Prior to selecting this insurance company, I did a lot of research and Trupanion had the best terms and best reviews. I was certain I’d made the right decision but, to be honest, until you actually use it, you never really know if all the reviews are true. Having used this insurance now, I can personally attest to the fact that Trupanion is a great company and they do what they say they will and they do it in a expeditious manner. I submitted my vet bills online to Trupanion at 4:55pm on a Wednesday. I fully expected to hear back from them sometime the following week. To my surprise, at 7:15am the NEXT MORNING, I had an email stating that my claim was approved and would be paid immediately. That is a 14 hour turnaround time. I was shocked. The money hit my account that night and was available in my account the next day. ASTONISHING! (In case any is wondering, a herniated disc in a small dog cost about $6000). Trupanion is an upstanding company in a world where companies seem to do as little as they can get away with these days. I recommend Trupanion hands down, to anyone who would like health insurance for their pet.
Insurer: Trupanion
By: Michele
Excellent support
Fair in solving claims.
Insurer: Nationwide
By: LeDana