Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


April 20, 2020

Stands Above The Rest

My wife and I were thinking about purchasing pet insurance so we had done a lot of research. It was clear that Nationwide stood out among the rest. One of the best factors is their customer service after the sale. The whole process from purchasing the insurance to getting paid for a claim is very quick. Last week one of our dogs that is covered needed some dental care that cost $2,000 and within three days of our vet filing a claim, a check was on the way for 90% reimbursement. What made our decision even easier was that my employer offered this optional insurance through payroll deduction. I would recommend Nationwide to any pet owner, just give them a chance.

Insurer: Nationwide

By: Ray

Useful
April 20, 2020

Easy claim submittal process and super fast claim processing

Healthy Paws Pet Insurance review Healthypaws has been a lifesaver this past year for my 4 year old Golden Retriever. I noticed her on and off limping for a while, and eventually after seeing a few vets, learned she had a torn ACL. The surgery was estimated to cost $4,800, along with the costs of all of the pre-work and post therapy. Healthypaws was prompt at responding to each claim leading up to the surgery, which gave me confidence that the surgery bill was not going to be issue. My large claim was processed within 2 days of submitting, and I have since received personal follow up emails checking in on her recovery. The app made it incredibly easy to submit claims, as well-it took about 3 minutes. Through all of the stress of the surgery itself, it's been a huge relief to not have to worry about the potential debt the procedure could have put me in if it wasn't for Healthpaws. Thank you for the support, Healthpaws!

Insurer: Healthy Paws

By: Michelle

Useful
April 20, 2020

It was such a relief knowing we have Healthy Paws when our dog got sick!

Our dog got really sick with pancreatitis during COVID-19 and we were a complete wreck. To top it off, we had lost most of our income. Murphy had to be in intensive care for almost a week, and we weren't sure how we were going to get through it financially. Fortunately, healthy paws was SO QUICK in responding and helping us out, and they processed our claim and we had reimbursement checks within a matter of a few days. I am so grateful we had healthy paws for this experience.

Insurer: Healthy Paws

By: Chelsie

Useful
April 20, 2020

Excellent Insurance

I submit my claims through the VitusVet mobile app. It's very quick and easy to use. Claims have almost always been handled quickly. On the few occasions when I've spoken with Customer Service, I have been very pleased with the friendly, efficient help that I've received.

Insurer: Nationwide

By: Bonnie

Useful
April 20, 2020

Nationwide is great Insurance, easy to file a claim, easy to get reimbursed, feel very supported overall by this service.

I purchased insurance through a different agency prior to finding Nationwide. They were awful! Not helpful and made it very difficult to file a claim and receive reimbursement. Nationwide also has vet service by telephone and is very fair in what they offer in their policies.

Insurer: Nationwide

By: Diana

Useful
April 20, 2020

Been great so far, no complaints

Initially when I was looking at plans there were an overwhelming number of negative reviews. My experience so far with my new puppy has been great. The vet submits the bill and I get reimbursed the about after my copay.

Insurer: Nationwide

By: Heather

Useful
April 20, 2020

Great Pet Insurance

So glad I have pet Insurance with Nationwide. Really helps with vet bills, they have a speedy turn around time to reimburse money, and so easy to submit invoice through the app. I tell all of my friends about how I don't know what I would do with out it. One of the best decisions I've made.

Insurer: Nationwide

By: Lynda

Useful
April 20, 2020

A great service that makes it easy for the insured to file and get claims back!

I love how easy the site is to file a claim and how up to date we are kept on the claim status. I am very pleased with our switch to Nationwide in Jan 2020.

Insurer: Nationwide

By: Scott

Useful
April 20, 2020

Helpful for non-routine visits!

We have had this policy for a very long time and I have to be honest, we were thinking of cancelling it because we have paid and paid and never used it (thank GOODNESS). Luckily we kept it - we had a few issues arise with Hope (our oldest fur baby) and are very pleased with the coverage. Thank you for helping us take good care of our Hopie and our other fur babies too.

Insurer: Nationwide

By: Courtney

Useful
April 20, 2020

More follow-up required by me than expected

Took a bit longer than I would have expected to hear back about my claim submitted (had to wait until I received paper letter to know they needed more info). Then when I tried to have vet submit info there was no confirmation of receiving information and I had to follow up. Once I found out I had to resubmit info again, I got this time confirmation that it was received but no timetable if it was approved or process until I called back. A little frustrating to say the least as it seemed I had to initiate a lot of the follow up. Waiting now on the review process as they do it in order they’re received again.

Insurer: Nationwide

By: Amy

Useful

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