Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


April 19, 2020

Fast, Easy, Convenient

Our 5 year old English Bulldog needed knee surgery. We were worried about this, as it was a bit pricey. For the health of the dog we went through and had the surgery done. That same day I filed and submitted the claim for this. Within a few weeks I had received an e-mail stating that the claim had successful been filled and by the next day I had a reimbursement waiting for me in my bank account. The fact that we were able to do everything online at our convenience gave us the opportunity to focus on the recovery process after the surgery and got him back to full health faster.

Insurer: Pets Best

By: Nathan

Useful
April 19, 2020

Perfect Company

This pet insurance is the best I have ever had. I adopted a barely 1 year old cat with numerous intestinal issues and it has taken emergencies and tests to get a diagnosis and finally a treatment. Embrace has been amazing nthe whole time. Claims processed in days and deposited directly into our account. Despite the issues, my premium has not gone up much at all. Really impressed! I tell everyone about them!

Insurer: Embrace

By: robin

Useful
Verified April 19, 2020

Lack knowledge for claim review and customer service

Extremely disappointed and dissatisfied with the process to review claims . Once you meet a deductible the company finds a reason to restart a new deductible. The goal of the company is. NOT to pay your claim and rather have you once again start new deductibles for same symptoms. The review of a claim the second time after an error is EXTREMELY frustrating for the veterinary office and customer with no results. If you have a simple expense and process immediately it works okay. Once there are multiple claims for multiple visits trupanion seems to try NOT to pay.

Insurer: Trupanion

By: Lisa

Useful
April 19, 2020

Another no nonsense claim and so very fast-thanks so much!

Another fast and efficient claim with no problems as usual.Thanks so much.

Insurer: Trupanion

By: Jack

Useful
April 19, 2020

Nationwide Pet Insurance has exceeded my expectations!

Claim reimbursements are VERY quick, even during this challenging time due to COVID-19!

Insurer: Nationwide

By: Melanie

Useful
April 19, 2020

A Seamless Customer Service Experience

The whole experience was seamless; very efficient and effective as my claim was processed within a very good time frame. Thank you!

Insurer: Nationwide

By: Gloria

Useful
April 19, 2020

Trupanion Insurance, Best For Pets

It went well. The rules change by not letting you enter the vet office with your pet.(do to Virus) They come outside to take your pet.. The email for no coverage was explained well. As for the Insurance we have with Trupanion it has been FABULOUS for both of are dogs !!!!

Insurer: Trupanion

By: Elona

Useful
April 19, 2020

Pet Insurance Trupanion is the Best

Our claims for Lucyloo are quick never had any issues. Great pet insurance company.

Insurer: Trupanion Canada

By: Karen

Useful
April 18, 2020

awesome service!

I am very pleased to maintain three policies with Nationwide. I've had no issues with claims on my one girl, Bridget. Its a nice touch that emails are sent wishing her well and asking how she's doing. On the few times I've had to speak with an agent, the calls are professional, handled promptly and correctly. Thanks for allowing me to protect my babies!!

Insurer: Nationwide

By: Brenda

Useful
April 18, 2020

Best pet insurance

Nationwide pet insurance is the best! They are always there when I need them for my 3 dogs. The claims are easy, accurate and fast. Thank you! Bandit, Brandi and Moose.🐶

Insurer: Nationwide

By: Diana

Useful

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