Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


May 23, 2020

Very fair and prompt claim processing

Very fair and prompt claim processing

Insurer: Trupanion

By: Don

Useful
May 23, 2020

Must have Trupanion!

Love how easy it is to upload invoices and quickness of reimbursement! I refer all my fur baby friends to you!! Customer service is amazing!

Insurer: Trupanion

By: BLAKE

Useful
May 23, 2020

Best Insurance for Pets

My claims are handled efficiently and I especially like that the money goes directly into the bank like a direct deposit. Also I can call customer service and talk with someone. Recently I called about my premium going up. There was some incorrect information on my dog in the files. I explained the vet that gave them the information no longer was in business and I had no way to reach him to correct the information. The representative spoke with her supervisor and they approved the changes. It has been a great company to work with.

Insurer: Trupanion

By: Rachel

Useful
May 23, 2020

My dog is covered for life

My dog is covered for life

Insurer: Trupanion

By: Lisa

Useful
May 23, 2020

The best and fastest pet insurance

As always I hear from you immediately and no denials for anything.

Insurer: Trupanion

By: Cathi

Useful
May 23, 2020

Mixed Review

Claim supposedly approved. Have not received payment as of today. Checked website, no indication of who remittance was paid to

Insurer: Trupanion

By: BECKY

Useful
May 23, 2020

Not as much covered as they lead on!

I find a lot more stuff gets denied than led on like preventative care and medicines so it is pretty misleading what is covered so I would be transparent with anyone asking and likely not recommend

Insurer: Trupanion

By: Bryan

Useful
May 23, 2020

Quick to respond to claims

I find Trupanion extremely fast in responding to a claim. I am disappointed the the whole vet visit is not qualifying as my deductible and only the medication qualifies. After all; I never would have taken Samson/ Mush Mush to the vet had he not been vomiting.

Insurer: Trupanion

By: Despina

Useful
May 23, 2020

Trupanion simply works!

I have told many people about our Trupanion experience and posted on my private FB page. We had a surgery consult on a Sunday and the vet office sent in the paperwork. Trupanion responded within 1/2 hour re coverage. As I tell people, we had surgery coverage confirmation faster than most humans get with their coverage. Yeah for Trupanion.

Insurer: Trupanion

By: Mavis

Useful
May 23, 2020

where are the checks

I still have not received any of the four checks that are due to me

Insurer: Trupanion

By: Tom

Useful

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