Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


May 24, 2020

Why did I was so long to get pet insurance?

Why did I was so long to get pet insurance? Healthy Paws made the process a breeze! They are not only affordable, but the claim was processed and payment sent so quickly I was thoroughly satisfied. Not only that, they followed up to see how my pup was doing after being bitten by a rattlesnake. She's doing just fine, but sadly still sticking her nose where it doesn't belong. We're watching her more closely now!

Insurer: Healthy Paws

By: Debby

Useful
May 24, 2020

Paid up..

Very fast and accurate with direct deposit.

Insurer: Trupanion Canada

By: David

Useful
May 24, 2020

Thank You Trupanion

All staff I ever dealt with were professional, kind and knowledgeable. Receipt reimbursement was fast, efficient and easy. The only drawback was the exclusions which included office visits and were $150 a visit for specialists so several of those I was paying for. Also, directly related to her anal cancer was lots of blood for a year and incontinence toward the end and I needed all waterproof sheets and pillowcases and lots of pee-pee pads always underneath her and none of that was covered. They did cover cbd oil which was good. Still, overall loved Trupanion.

Insurer: Trupanion

By: Faith

Useful
May 24, 2020

Great pet insurance

Being able to fill out the form directly was great Also the prompt response and reimbursement is fantastic. I recommend you every chance I get.

Insurer: Trupanion

By: Patricia

Useful
May 24, 2020

Trupanion comes through for Faith!!!

I took my Yorkie Faith to the Emergency Hospital with vomiting and abdominal pain and I was very worried about her. As always Trupanion was there to process my claim within five minutes!!! I am so impressed with their service in time of need in a very stressful situation. Luckily the Veteranian was able to calm my fears with bloodwork and a urinalysis which were both normal. She gave Faith an injection for her nausea plus medication for her abdominal pain and an antibiotic. Faith recovered quickly at home. I would highly recommend Trupanion for any pet owner and they do exactly what they say in their policy. I will never own a pet without this health insurance ever again ??

Insurer: Trupanion Canada

By: Charlene

Useful
May 24, 2020

There is always quick response to the claim keeping me as a pet owner well informed.

There is always quick response to the claim, keeping me as a pet owner well informed.

Insurer: Trupanion Canada

By: Lorraine

Useful
May 23, 2020

Six months of fighting and 3 supportive vet letters before they paid a covered claim

Healthy Paws is terrible. It took 6 months, an insurance investigation, and multiple letters from treating veterinarians to overturn claims adjuster's completely unsubstantiated speculation my dog's pneumonia might have been related to a pre-existing condition. They will try to wear you out with multiple denial letters, vague rejection codes, refusal to provide accountable individuals (or last names, or phone numbers, or emails), until you give up or, as happened with me, make it clear you are willing to file a State oversight complaint.

Insurer: Healthy Paws

By: Sydney

Useful
Verified May 23, 2020

Trupanion always comes through

I filed my claim a few days ago and already have a confirmation that the claim will be covered for exactly the amount I expected. Trupanion honors its policies, and I know I can always count on them without having to fight for a claim to be accepted. I wish my own health insurance were as affordable, comprehensive, and efficient as Trupanion.

Insurer: Trupanion

By: Katharine

Useful
May 23, 2020

Trupanion really stands by their policy and pays out everything it says it will, they are excellent!!! And kind and caring too!!

I highly recommend Trupanion to everyone who has a beloved family 4 legged friend. They stand 100% behind what their policy states, and cover all service they say they will cover. My premium every month is very reasonable to know that my dog who is part of the family is covered with fabulous insurance. If you need help , you can call and someone is always available, kind, caring and courteous, and professional to walk you through the claims process. Highly recommend Trupanion to all my friends, I already do, and to anyone else looking to ease their mind incase of a major pet EMERGENCY .

Insurer: Trupanion

By: Carolyn

Useful
May 23, 2020

Excellent!

Embrace made an extremely stressful situation much less so. They were so helpful when our dog's opthomologist's office was dragging their feet about getting our claim forms back to us. The app is so simple to use, and our claim was processed extremely quickly. I highly recommend!

Insurer: Embrace

By: Tiphanie

Useful

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