Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I have never purchased pet insurance…
I have never purchased pet insurance before. After a recent incident with my pet, I immediately started searching the internet for coverage. MetLife came up as the top rated pet insurance. The plans were easy to understand, customizable and affordable. I will not be without insurance again.
Insurer: MetLife
By: Monica Zamora
Pets Best is the Best!
I love Pets Best Insurance. They’re affordable with great coverage and awesome customer service. They pay claims super fast and explain the benefits very well. I highly recommend them.
I just received my reimbursement checks…
I just received my reimbursement checks yesterday and I appreciate your speed on which you processed my claims and getting my checks out to me. Thank you so very much for what you did to get my money back to me.
Insurer: Pumpkin
By: LINDA
I have 3 horses I took to the vet for…
I have 3 horses I took to the vet for their yearly vaccines, tooth float etc. Aspca promises to refund part of this once a year and has been great in the past. This year they quickly refunded 2 but decided they needed 2 years of dr. notes for the 3rd. I'm assuming this is because I actually had an injury claim for this horse in 2024. My only injury claim the whole time I've had this policy. I uploaded all the receipts and notes I had. They want more from the vet and are closing my yearly check up reimbursement claim in 3 days if they don't receive anything from the vet. My vet is very busy and I doubt they will get anything in on time. This is a $175 claim that they tout as part of their package. It has nothing to do with any injuries. I feel like this is harassment. Buyer beware.
Insurer: ASPCA
By: Alita Sutherland
Easy to submit claims
Easy to submit claims. Details on what is covered are clear. Claims processed in a timely manner.
Insurer: Pumpkin
By: PJ
Pumpkin always follows through with…
Pumpkin always follows through with what they advertise. My Cosette, a bichon, injured her right eye and developed dry eye, a lifetime condition, that led to painful corneal ulcers on her eyes, and she eventually had to have cyclosporine implants in her eyes, an expensive procedure. In addition, she developed a benign cyst on her head that had to be removed through another surgery, also expensive, and more recently has been tested for Cushings disease, due to major weight gain and high levels of enzymes in her liver, a condition for which she is still being treated. Without the help and coverage from Pumpkin's, it would have been really hard for me to provide the proper care. I really can’t say enough for Pumpkin Pet Insurance. The claim process is easy, and their response is fast. I’m just so thankful I chose Pumpkin.
Insurer: Pumpkin
By: Donna Wilson
Warning!
Warning: Do not buy their insurance. They will deny every claim you submit. Reasons? Looks like they come up with them on the fly. I wrote hundreds of reviews and this is the first negative one.
Insurer: Nationwide
By: Viktor Veytsman
Purchased Pumpkin about 6 months ago
Purchased Pumpkin about 6 months ago. Took Bentley to the vet for his vaccinations and submitted the invoice. It was approved and the entire invoice was paid. Easy submission and quick payment.
Insurer: Pumpkin
By: Lynda M Thomas
New customer is happy
I just started with MetLife and they have helped with everything I needed. The app makes everything easy to understand and they are prompt for getting my reimbursement.
Insurer: MetLife
By: Michael McAllister and family
Pets Best is really the Best
PetsBest is easy and efficient. At the end of my 14 year-old golden retriever's life, they dealt with all the claims that I seem to be submitting and made investing in this process worthwhile and gave me peace of mind.
Insurer: Pets Best
By: Christine