Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


July 11, 2020

Another easy claims experience

Easy to file, quick acknowledgment and timely turn around and payment.

Insurer: Trupanion

By: Stephen

Useful
July 11, 2020

Although the claim was easy and fast to process it did not cover as much of the visit as I would have hoped

Although the claim was easy and fast to process it did not cover as much of the visit as I would have hoped

Insurer: Trupanion Canada

By: Ann

Useful
July 11, 2020

Put together a great coverage plan!

The specialist I spoke with was amazing! Charisse. She went through all of my options very thoroughly and was able, based on my needs for the puppy, put together a great coverage plan. Thanks SO much!!

Insurer: AKC

By: David

Useful
July 11, 2020

I could not be more satisfied!

The questions I had were answered in complete detail and my claim was processed in record time. I could not be more satisfied!

Insurer: AKC

By: Kathy

Useful
July 11, 2020

After many years of our wonderful relationship with Trupanion we're seeing a new attitude--less supportive much less useful communication resistance or obfuscation in responding to questions about claim denials.

After many years of our wonderful relationship with Trupanion, we're seeing a new attitude--less supportive, much less useful communication, resistance or obfuscation in responding to questions about claim denials. Also, denials are more frequent and poorly justified. They don't want to allow clients to speak directly with those who make coverage decisions or to upper-level managers. They don't want to speak with vets about their work; they want the CLIENT to speak with the vet and then ask the vet to contact Trupanion, based on how the client interpreted Trupanion's questions. What happened to our easy-to-deal-with, supportive insurance company?!?!?!?

Insurer: Trupanion

By: Margaret

Useful
July 11, 2020

Best Money I Spend Each Month

Trupanion is the best money I spend each month. You guys make everything so easy. A cancer diagnosis is never anything anyone wants to have to go through with their pet. Trupanion has allowed us to make treatment decisions based on every other variable except for price.Thank you!!

Insurer: Trupanion

By: Tara

Useful
July 11, 2020

Excellent service

claim was processed quickly and efficiently

Insurer: Trupanion

By: Matt

Useful
July 11, 2020

Fast service responsive team good coverage.

Fast service, responsive team, good coverage.

Insurer: Trupanion

By:

Useful
July 11, 2020

Happy policy holder

Always receive prompt, professional service with claims paid.

Insurer: Trupanion

By: Richard

Useful
July 11, 2020

Never any problems with filing claims.

Never any problems with filing claims. Great customer support.

Insurer: Trupanion

By: Shevaun

Useful

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