Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Not as ggod coverage as I hoped for when I signed up
Good service, but wish coverage would be better.
Insurer: Nationwide
By: Paula
FINALLY Found the right coverage!
Nationwide has been a dream! After using other pet insurance brands (am I allowed to name them here? I would happily but don't want to have my review denied!) who would cover only some treatments but not the actual visit to the vet (which makes 0 logical sense, you obviously have to go to the vet to get the diagnosis...) I was fed up. Friends who have two frenchies suggested Nationwide and I'm never going to another pet insurance provider! They make submitting claims so easy with the VitusVet app and their customer service reps were helpful and patient the only time I've had to call in with a question about a claim! We recently moved from the city and our little dude has had horrible allergies and run into other issues with his stomach, and thanks to Nationwide I felt completely comfortable going to the vet and having them run the tests they needed to in order to get him taken care of. if you love your pet, give them (and yourself) the gift of Nationwide pet insurance - you will be SO glad you did!
Insurer: Nationwide
By: Bryce
Fast processing
Rocco had to have exploratory surgery because he ingested something he shouldn’t have. Nationwide covered most of the surgery and processed the claim super fast. So grateful for Nationwide
Insurer: Nationwide
By: Jennifer
Quick turn around time
Quick turn around time on claims and reimbursement.
Insurer: Nationwide
By: Oriana
awesome experience
Happy with this insurance plan easy to submit claims claims processed in a normal time frame would recommend
Insurer: Nationwide
By: Scott
Service review
The best customer service ever. Always prompt refund for every claim I've ever made. Even quicker than my own group health policy.
Insurer: Trupanion
By: Cindy
Great customer service and prompt payment of claims.
This is the first experience I had had having insurance for pets. I am so grateful I elected to have it through my employer. Without it would have created a fina cial strain and even resulted in me electing to not get proper care for my dog. Nationwide has been excellent both in thier customer service and prompt payment of claims. The ability to submit claims electronicaly with payments made directly to my personal account, resulted in quick reimbursement to my upfront payments. As long as I have pets, I will maintain xocerage for them under Nationwide.
Insurer: Nationwide
By: Janet
Great pet insurance for unexpected illness
I was often worried that I was wasting money on pet insurance, but Trupanion changed my mind! They were recommended by my veterinarian friend, and I couldn’t be more pleased. My 6 year old Maltese needed knee surgery amidst the Coronavirus pandemic, which couldn’t have happened at a worse time financially. They covered my pets surgery and sent a check within two weeks! Thank you Trupanion.
Insurer: Trupanion
By: Valerie
Good to have in an emergency
Needing expensive anti-venom treatment for our dog after a snake bite was an easy decision knowing the insurance was there to assist afterwards
Insurer: Nationwide
By: Mark
Easy process
I can't say enough about how easy Nationwide's claim process is. The website is user friendly, straight forward to upload documents (receipts etc) and lets you know exactly where you are in the process. The explanation of benefits makes everything so easy. Very happy customer so far.
Insurer: Nationwide
By: Jessica