Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


Verified July 27, 2020

Trupanion is the best insurance for your pet.

Trupanion was there for us when our dog was diagnosed with tumors in two parathyroid glands and we were faced with decisions regarding tests and surgery . We were able to focus on our dog’s care and not having to worry about paying the large vet bills. Trupanion worked with us and the vet hospital and guided us through the claims process. I cannot say enough about this insurance and their staff. They are the best in my book.

Insurer: Trupanion

By: Debbie

Useful
July 27, 2020

Healthy Paws saved my dogs life

About five weeks ago our 6 year old Newfoundland came in from outside and had obviously bloated and probably torsioned. I called the er and let them know we were on our way and what was probably wrong. She had a 360 degree torsion and her spleen had torsioned. She was stabilized and then operated on and the spleen removed. Survival for a partial torsion is 50/50. They pulled her through. A cost of $10,000 plus. A friend that is an er nurse told me problems from surgery usually doesn’t show up from 7-14 days. She said to take her temp twice a day at the same time and record it on a calendar. On day 8 her temperature started to drop. I called and we took her back to the er. On the way there her condition change to crying in pain. They took her in and her condition was sliding downhill quickly. They called us to come say goodbye. Her blood pressure was 30. When we got there her pressure was up to 90 so there was a ray of hope. Three times the cost had gone up since she got there. She now had an IV in each leg with three of them each having a different antibiotic. She did pull through at another $8,000 plus. We could not have been able to do this without Healthy Paws. My only complaint is that my plan is no longer available to new Newfoundland owners. Another plus is they pay quickly.

Insurer: Healthy Paws

By: Linda

Useful
July 27, 2020

I have had Trupanion insurance for over 6 years paying the monthly premium which increases every year without complaint.

I have had Trupanion insurance for over 6 years, paying the monthly premium, which increases every year, without complaint. I submitted my first claim two weeks ago and summarily told that Trupanion would pay $0 of the claim. They said that it was a preexisting condition, a puppy heart murmur that my dog grew out of, as predicted by my Veterinarian. She has never had a diagnosis of a murmur since her first and she has wellness checkups annually. She had xrays done that I presume was reviewed, there was no sign of heart disease and what the diagnosis was is Ehrlichia NOT heart disease. My Veterinarian is on vacation for a week, when she's back we will contest the ridiculous claim denial.

Insurer: Trupanion

By: Connie

Useful
July 27, 2020

Pleasantly surprised at quality coverage

Trupanion covered our puppy's emergency quarantine and care for parvo after having her only 10 days. They covered more than 3/4 of her $5000 bill since then they have covered some other claims as they advertise and have done so without any hassle. If only my own health care coverage went so smooth. Thank you

Insurer: Trupanion

By: Chris

Useful
July 27, 2020

Trupanion has always been fair and efficient.

Trupanion has always been fair and efficient. Thank you!

Insurer: Trupanion

By: Megan

Useful
July 27, 2020

Trupanion has always been reliable and prompt in paying and our vet o connected to them.

Trupanion has always been reliable and prompt in paying and our vet o connected to them. Thankyou trupanian

Insurer: Trupanion

By: Lynda

Useful
July 27, 2020

Trupanion is very easy to work with and pays quickly with no arguments.

Trupanion is very easy to work with and pays quickly with no arguments.

Insurer: Trupanion Canada

By: Tamara

Useful
July 27, 2020

No Extra Worries

Trupanion were fast and efficient processing my claim. The Veterinary Hospital did it directly which meant I had no financial worries in a time of crisis. Thank you Trupanion.

Insurer: Trupanion Canada

By: Shelley

Useful
July 27, 2020

Because you don't come across as advertised.

Because you don't come across as advertised. I'm trying to save my dogs life and y'all won't cover and I can't afford it.

Insurer: Trupanion

By: Ronald

Useful
July 27, 2020

Always A Pleasure

Claim submission is very simple and claims were resolved in a very timely manner. A pleasure to do business with.

Insurer: Trupanion

By: Sonya

Useful

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