Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


Verified July 28, 2020

Trupanion follows what they advertise.

I have had Trupanion health insurance for my cats for many years. Trupanion makes it easy to file a claim and to get reimbursed. They show you very clearly what they will pay out, according to the policy, and make an automatic deposit into my bank account.

Insurer: Trupanion

By: Marcia

Useful
July 28, 2020

Prompt and reliable insurance company

I have been using Healthy Paws for over 8 years now. I have an 8 and a half year old Shihtzu Maltese, who unfortunately has had several surgeries on her legs. She also needed physical therapy and laser treatments after surgery to help with residual limping. Healthy Paws approved all of my claims quickly and without any questions. They followed up to ask how my dog is feeling and are always pleasant to speak with over the phone. I would definitely recommend this company and have recommended it to a number of close friends.

Insurer: Healthy Paws

By: Alexis

Useful
Verified July 28, 2020

Exceptional customer service and prompt service on the claim.

I have been very pleased with the service and will continue to recommend Trupanion. One improvement would be to cover office visits or at least follow up office visits.

Insurer: Trupanion

By: Pam

Useful
July 28, 2020

Very glad I have insurance with Healthy Paws for my Sara. Just had ACL Surgery, and they paid me very quickly

My Springer came down with Idiopathic immune disease when she was 3, and Healthy Paws was prompt on paying our bills. Sara just had ACL surgery 2 wks ago, and healthy paws promptly paid the invoices. It is very easy to file a claim. When I take Sara to the vet I make sure to ask the Receptionist to forward me the doctors report when it is done, and send the invoice and report on to Healthy Paws. They let me know they received it and it is being worked on. I am very happy with their services.

Insurer: Healthy Paws

By: Joyce

Useful
July 28, 2020

Well care

I received reimbursement for a well care visit quickly & am pleased with the insurance

Insurer: Spot Canada

By: Peggy

Useful
July 28, 2020

I love the customer service and coverage.

I love the customer service and coverage.

Insurer: Trupanion

By:

Useful
July 28, 2020

Rick was incredibly helpful in answering my questions about Trupanion's coverage.

Rick was incredibly helpful in answering my questions about Trupanion's coverage. Shortly after speaking with him, I decided to go with Trupanion for my pup.

Insurer: Trupanion

By: Samantha

Useful
July 28, 2020

A Very Happy Customer!

Trupanion is absolutely amazing! I am a 55 year old woman and have my first dog ever. My husband and I adopted him when he was two. The first years of having him we did not have insurance for him. Later a friend mentioned it would be a good idea and told us about Trupanion. Trupanion has been so helpful with everything! The turn around for the reimbursement has been great and they really honor their word with the support they give! I would recommend everyone with a pet consider their coverage. It has already paid for itself! Thank you Trupanion for all that you have done for our boys continued health! Sincerely, Suzy

Insurer: Trupanion

By: Suzy

Useful
July 28, 2020

Trupanion consistent and convenient

Always an easy and intuitive experience to submit claims online w/ Trupanion.

Insurer: Trupanion

By: Jamie

Useful
July 28, 2020

always quick and simple to apply for a claim

always quick and simple to apply for a claim

Insurer: Trupanion

By: Bonnie

Useful

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