Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


July 28, 2020

I love the customer service and coverage.

I love the customer service and coverage.

Insurer: Trupanion

By:

Useful
July 28, 2020

Rick was incredibly helpful in answering my questions about Trupanion's coverage.

Rick was incredibly helpful in answering my questions about Trupanion's coverage. Shortly after speaking with him, I decided to go with Trupanion for my pup.

Insurer: Trupanion

By: Samantha

Useful
July 28, 2020

A Very Happy Customer!

Trupanion is absolutely amazing! I am a 55 year old woman and have my first dog ever. My husband and I adopted him when he was two. The first years of having him we did not have insurance for him. Later a friend mentioned it would be a good idea and told us about Trupanion. Trupanion has been so helpful with everything! The turn around for the reimbursement has been great and they really honor their word with the support they give! I would recommend everyone with a pet consider their coverage. It has already paid for itself! Thank you Trupanion for all that you have done for our boys continued health! Sincerely, Suzy

Insurer: Trupanion

By: Suzy

Useful
July 28, 2020

Trupanion consistent and convenient

Always an easy and intuitive experience to submit claims online w/ Trupanion.

Insurer: Trupanion

By: Jamie

Useful
July 28, 2020

always quick and simple to apply for a claim

always quick and simple to apply for a claim

Insurer: Trupanion

By: Bonnie

Useful
July 28, 2020

Always terrific people answering my questions and coverage is excellent.

Always terrific people answering my questions and coverage is excellent.

Insurer: Trupanion

By: Joyce

Useful
July 28, 2020

Great experience during a stressful time

An actual person answers the phone, and any questions you have. the Claim form is simple to submit and the money is in your account within days.

Insurer: Trupanion

By: ANNMARIE

Useful
July 28, 2020

Thank you, Trupanion!

Claim process was extremely easy. So much better than my previous coverage that didn't even allow submissions online & took days to acknowledge receipt. Trupanion response was very quick and claim completed in a very short & timely manner. Really appreciate this!

Insurer: Trupanion

By: TOMASINA

Useful
July 28, 2020

I am having quite a lot of trouble with a claim.

I am having quite a lot of trouble with a claim. Even after getting pre approval for a procedure, the claim has been denied. I don't know if it is because of the way the veterinary submitted it or not.

Insurer: Trupanion

By: Christina

Useful
July 28, 2020

Full Payment - No Cover

I was disillusioned with the previously unmentioned waiting periods. I understand the need for the waiting time, however it would be more equitable if there was a rebate process for the waiting period/s that would apply after they have been served. I feel like I'm paying for insurance and there is no coverage as a result. I'm surprised this is something I have to mention as it would be a valuable marketing tool for you.

Insurer: Trupanion

By: Christopher

Useful

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