Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,759 total


September 27, 2020

Thanks Trupanion!

Great experience! We love Trupanion! This claim was for our "Billion Dollar Kitty" who, I'm pretty sure has used up most of his nine lives!! Because of Trupanion we've never had to make the decision about whether we could afford to give Toby the best medical care. ? Toby is recovering very well from his most recent incident.

Insurer: Trupanion Canada

By: Jeannine

Useful
September 27, 2020

Trupanion was refreshingly prompt in responding to the claim for Xena and were accommodating with respect to where the money should be deposited.

Trupanion was refreshingly prompt in responding to the claim for Xena, and were accommodating with respect to where the money should be deposited. Thank you so much!

Insurer: Trupanion Canada

By: Lydia

Useful
September 27, 2020

Coverage options deductibles no maximums meet our pets needs

Coverage options, deductibles, no maximums meet our pets needs

Insurer: Trupanion Canada

By:

Useful
September 27, 2020

Review

Easy enrollment and great customer service when I called to correct a mistake I had made.

Insurer: Trupanion Canada

By: Kaleigh

Useful
September 27, 2020

Not much coverage

Not much coverage

Insurer: Trupanion Canada

By: Albert

Useful
September 27, 2020

quick access to knowledgeable CSR's; prompt claim settlement;.

quick access to knowledgeable CSR's; prompt claim settlement;..I do recommend a more detailed claim settlement statement, especially when some charges are denied, i.e. shipping, taxes, etc.

Insurer: Trupanion Canada

By: Pamela

Useful
September 27, 2020

Response for assistance was fast and thorough.

Response for assistance was fast and thorough. Helpful and pleasant. Didn't like the response for no reimbursement.

Insurer: Trupanion Canada

By: Valerie

Useful
September 27, 2020

I was at the vet and they told me that my claim was not being paid.

I was at the vet and they told me that my claim was not being paid. My dog just had surgery so I was anxious to get him home. She had it straightened out in less than 5 minutes and we were on our way home!

Insurer: Trupanion

By: Karen

Useful
September 27, 2020

Personal was quick to answer the phone was professional and explained how a claim submission would work.

Personal was quick to answer the phone, was professional and explained how a claim submission would work.

Insurer: Trupanion

By: Paul

Useful
September 27, 2020

The staff is courteous and helpful and the claims are processed in timely manner.

The staff is courteous and helpful and the claims are processed in timely manner. I just wish the paid claims did not go by individual conditions.

Insurer: Trupanion

By: Shari

Useful

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