Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,759 total


September 26, 2020

Great levels of value

Good levels of coverage

Insurer: Trupanion Canada

By: Craig

Useful
September 26, 2020

It was so easy to file a claim.

It was so easy to file a claim. And incredibly fast to hear back from you. Thank you.

Insurer: Trupanion

By: Eliza

Useful
September 26, 2020

Very friendly helpful staff and knowing that Bailey's surgery meds and x rays should be covered is a sigh of relief.

Very friendly, helpful staff and knowing that Bailey's surgery, meds and x rays should be covered is a sigh of relief.

Insurer: Trupanion

By: Chris

Useful
September 26, 2020

Easy claims experience!

Always an easy transaction with Trupanion! So easy that claims are processed electronically so that there is no waiting for reimbursement! Love that Trupanion covers most of what my dog is prescribed! I would highly recommend Trupanion to anyone!

Insurer: Trupanion Canada

By: Kellie

Useful
September 26, 2020

Dissatisfied

Service was really quick but our plan paid for nothing. Very dissatisfied.

Insurer: Trupanion Canada

By: Marcy

Useful
September 26, 2020

Even though this is the first time I've had to utilize the insurance having it through the years has provided peace of mind.

Even though this is the first time I've had to utilize the insurance, having it through the years has provided peace of mind. Gracie is 9 now and will be needing surgery to remove two growths, and Trupanion will be there to help. I also learned that her medication that she has needed for years is covered as well, and I can go back and claim for years previous. This is tremendously good news for me. I appreciate the assistance!

Insurer: Trupanion

By:

Useful
September 26, 2020

Excellent benefits

Excellent benefits

Insurer: Trupanion

By: Susan

Useful
September 26, 2020

I chose this score because Bethany was so helpful with the process of opening a claim.

I chose this score because Bethany was so helpful with the process of opening a claim. Thanks to her, I already have a claim number and comfort in knowing Trupanion is aware of the upcoming surgery for Jake my Boykin Spaniel. The process was easy. Now I can concentrate on Jake.

Insurer: Trupanion

By: Patricia

Useful
September 26, 2020

I understand the policy and benefits especially the lifetime deductibles per condition.

I understand the policy and benefits especially the lifetime deductibles per condition. My 2 year old Coton Du Tulear has some Orthopaedic issues which will require radiography under anesthesia. Depending on the results he may need treatments over the course of his lifetime that will be paid out at 90% after the vet visit. This is peace of mind that I will be able to provide any future treatments without concern of the cost. My previous dog had complications from double knee surgery. Instead of a $10,000 bill I owed $1,500. The decision to do the surgery was based on whether it made sense for Sidney and not the cost. Having Trupanion saved his life and he got to live another 27 months. We had bonus time with his thanks to Trupanion. If you want to post I can share my dogs picture with you.

Insurer: Trupanion

By: Lori

Useful
September 26, 2020

My boyfriend and I rescued a 4 month old puppy in June.

My boyfriend and I rescued a 4 month old puppy in June. A friend, who is a Veterinarian recommend insurance and I wasn’t sold on the idea then. As our puppy got used to living with us, we noticed she would eat almost anything off of the ground. I was worried she would eventually eat something bad and we’d be stuck with a hefty vet bill, so I bought Trupanion as a precaution. A month later we came to find out our puppy had a life threatening heart condition with an unknown cause and ended up racking up almost 10 grand in vet bills trying to save her and give her a good quality of life. Unfortunately, we ran out of options to medically treat our puppy and we had to say goodbye to her after only having her for 3 months. Trupanion was the reason we were able to have another precious 2 months with our little baby. As someone who started off skeptical of pet insurance, I would recommend this insurance to all pet owners. Trupanion was professional and prompt with all services and claims. We appreciate all they did for us.

Insurer: Trupanion

By: juliet

Useful

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