Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,759 total


November 04, 2020

Don’t

We wanted to use ASPCA health insurance because we are gold members since we donate every month and thought why not use them to insure our pet but ever since we started it’s been like we don’t even have insurance. We get reimbursed little to nothing back because they claim nothing is covered under our policy and it’s almost impossible to get someone on the phone even pre-COVID to dispute these claims once they are processed which takes over a month to begin with. If you have to take your pet to the vet frequently or have pre-existing conditions (and even if you don’t they’ll claim you do) I would find another insurance.

Insurer: ASPCA

By: Tyler

Useful
November 04, 2020

Great Support

Had Trupanion since my pup Zoe was 4 months old. Great response and no worrying,only about my baby when sick

Insurer: Trupanion

By: Cheryl

Useful
November 04, 2020

Trupanion was our life saver. Literally.

My dog Maeve is in the middle of a major health battle, and it's been terrifying and exhausting, and its ongoing. Trupanion has been outstanding and supportive. Our claims have been processed and paid quickly, and it's been a huge relief to have been able to focus on her treatment and care without having to stress about being able to cover the treatments that will save her. The customer care agent I spoke to when I first called was kind and supportive, and patiently listened to my sobbing on the phone. She said, "You're covered. This is exactly why you have insurance." Thank you!!

Insurer: Trupanion

By: Rikke

Useful
November 04, 2020

Bailey. Has tummy problems.

Whenever I have called. Everyone is always. Very. Nice . I always. Get my claims. Settled. Right. Away

Insurer: Trupanion

By: Sara

Useful
November 04, 2020

Charlie Girl's Pet Insurance Claims

While I have this insurance since my pet was 6 weeks, and she is now going on 11 years, I have fortunately only had to make a few claims. Luckily, they have been processed quickly and painlessly.

Insurer: Trupanion

By: Barbara

Useful
November 04, 2020

First you asked for information.

First you asked for information. Before I could even send it you denied my claim and then the next day, you told me that you were still reviewing it

Insurer: Trupanion

By: LaDonna

Useful
November 04, 2020

EASY PROCESS

ITS A VERY EASY PROCESS, JUST WISH EVERY VISIT DID NOT HAVE A DEDUCTIBLE ! MAKES IT NOT WORTH IT

Insurer: Trupanion

By: Jim

Useful
November 04, 2020

No issues at all - submit the bill from the vet and get paid.

No issues at all - submit the bill from the vet and get paid.

Insurer: Trupanion

By: Joseph

Useful
November 04, 2020

Professional, Smooth Process

This is our first claim and it went very smoothly. Our vet submitted it, we received communication from Trupanion along the way and final communication once the claim was processed. Very smooth process!

Insurer: Trupanion

By: Tod

Useful
November 04, 2020

Pay claims quick!

Trupanion is the best company I’ve ever dealt with. They pay what they say they will and I’ve never had a problem with them paying the claims.

Insurer: Trupanion

By: Gary

Useful

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