Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Non payment of Diagnostic exams
10 for ease of submitting claims 0 for non payment of diagnostic exams. These are not WELLNESS exams, but exams done at time of emergency to guide course of treatment. You need to change your policy!
Insurer: Trupanion
By: Alban
Always prompt and easy to submit
Always prompt and easy to submit
Insurer: Trupanion
By: Stacy
Because I have friends who have this Insurance for their dogs; and they rave about how they take care of their claims
Because I have friends who have this Insurance for their dogs; and they rave about how they take care of their claims
Insurer: Trupanion
By: Lynda
great response and helpfulness on online chat.
great response and helpfulness on online chat. Easy to submit claims.
Insurer: Trupanion
By:
I don't like that the deductible is per occurrence ($500 for me as anything lower was cost prohibitive with 3 dogs.
I don't like that the deductible is per occurrence ($500 for me, as anything lower was cost prohibitive with 3 dogs.) It should be that like human health insurance, whereas if you meet your deductible for the year you pay an 80/20 split. My deductible of $500 is so high that many times a visit to the vet is almost $500 or just over. Most often none of my visits get covered. The only time the insurance has really paid for itself is when my dogs have had to have back surgeries in the $10,000+ range. Unfortunately, my dogs are too old now and have preexisting conditions that would prevent me from switching plans.
Insurer: Trupanion
By:
I have always has a good experience with customer service I’ve always been pleased with the coverage I’ve received in my policy.
I have always has a good experience with customer service, I’ve always been pleased with the coverage I’ve received in my policy. Also the speed at which decisions are made regarding coverage and the speed of pay has been excellent.
Insurer: Trupanion
By:
Misleading deductible
It's not clear that the deductible is for each instance of illness or injury. I was under the impression that there was a flat $500 deductible. Even then, I did not get a payout for an $800 vet visit. Disappointed.
Insurer: Trupanion
By: Krista
rather than worry that I have to put one of my dogs to sleep because I can't afford the vet bill now my only concern is to not be too heroic.
rather than worry that I have to put one of my dogs to sleep because I can't afford the vet bill, now my only concern is to not be too heroic. I really appreciate your partcipation in keeping my dogs - my friends - alive. Thank you.
Insurer: Trupanion
By: Lars
This has been a super stressful couple days for us as we worried about our kitten and then figured out with her provider that she needed surgery.
This has been a super stressful couple days for us as we worried about our kitten and then figured out with her provider that she needed surgery. Im so grateful for how kind and patient everyone at Trupanion was and how compassionate they were with me during an emotional day. This is a big bill that would have hit our family really hard and everybody was really reassuring as we figured out pre-approval and bills.
Insurer: Trupanion
By: Sara