Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Very good customer service.
We purchased Healthy Paws insurance for our little girl the day we got her. She has had a few issues of which I had no problem getting reimbursed. When she was diagnosed with cataracts in both eyes I had no idea if she would be covered for surgery. Thankfully, Healthy Paws sent me a reimbursement very quickly. What a relief to have insurance for something I didn't even know dogs got. I would recommend them to anyone and have many times.
Insurer: Healthy Paws
By: Kim
Getting pet ins is the smartest thing i could've ever done for my babies!!
I would, & have, recommend Healthy Paws to anyone that has pets! Unfortunately we've had a few claims & the ease/efficiency of the claim process has been seamless!! Quick responses to the claim & the reimbursement!!
Insurer: Healthy Paws
By: Acina
Excellent Care
I just wanted to advocate for the use of HealthyPaws stating just how excellent we feel about the coverage. Their speed to resolve and pay claims and overall service is remarkable. Too often you probably hear complaint emails, and don't hear about the good. Well, currently we are really enduring a challenging time with our large breed dog with Lymphoma in her GI and is terminally ill. From the time claims are submitted to the time the money is reimbursed is astoundingly quick which really takes the stress out of an already stressful and emotional situation. Kudos to the HealthyPaws organization, the specific team that manages the claims from our family to yours we offer a very warm and grateful thanks and endorsement. Thanks to them we can be confident that we are covered and able to make her last weeks/months as enjoyable as possible.
Insurer: Healthy Paws
By: Mike
A Great Company
I’ve been with Healthy Paws since my kittens first came home. They are now five years old. Healthy Paws has been there for me no matter the emergency. The claims process is easy and they respond quickly. I recommend them highly.
Insurer: Healthy Paws
By: BC
Pets best is actually the worst.
I would not recommend this insurance company. Pets best is the worst. Impossible to get ahold of anybody to help with a claim I’ve been trying to process for months. Save your time and money and do not get insurance with the company.
Insurer: Pets Best
By: Alex
Horrible experience
My claim was denied and I was given zero explanation other than directed to "read my policy." I am confused, I pay for insurance for my cat to help with vet bills, but it doesn't work when my claims are denied! I would appreciate an explanation as to why my claim was denied. Thanks for nothing, Pet's Best (Pet's Worst).
Insurer: Pets Best
By: Jenny
Excellent hassle-free claims payment
A friend referred us to healthy paws, and we are completely happy with it. Claims are processed and paid rapidly, with no second-guessing the vets. Our dog needed no care above our deductible for a few years after we got her policy, but in the past few months we have unfortunately had to take her to the emergency room twice including a 48-hour stay and to her regular vet for urgent care once. It has been hard, but not having to worry about the expenses has been great.
Insurer: Healthy Paws
By: Ann
I have been paying for the past 3 years and have only gotten around $40 back.
I have been paying for the past 3 years and have only gotten around $40 back. While I'm happy that it indicates that my dog has been pretty healthy, I've had some pretty steep vet bills that haven't been covered. The cost has gone up by quite a bit and now the deductible can only be raised and not lowered...the flexibility had been a real plus.
Insurer: Trupanion
By:
Long delay, but kind and professional.
Although my claim took a very long time to process, the agent was kind to explain to me the reasons for the delay (it was my first claim and my vets are francophones). I was surprised that a few things weren't covered by my policy, but no big deal.
Insurer: Trupanion Canada
By: Juliana
Always helpful I feel supported with my upcoming claims on my 2 dogs .
Always helpful , I feel supported with my upcoming claims on my 2 dogs .
Insurer: Trupanion Canada
By: Teresa